1. Joined : May 2016
    Posts : 2
    Windows 10
       30 May 2016 #1

    Can connect to wifi when open, but not when I add a password

    Roommate moved out, so I had to get a new modem/router setup. Got everything up and running, except when I tried to password protect the wifi. I can connect to the wireless network just fine with the open, default settings, I can connect just fine if I change the network name. However, once I add a password, I get a "can't connect to this network" message when trying to connect on my laptop. I can connect to the protected network on my phone just fine, so I know the problem is with my laptop itself, rather than the router/network. I have tried plugging in to the router with a cord and logging into the wifi network while wired in, I have checked the drivers for the network adapter (through Windows and Driver Talent), I have run the network troubleshooter and reset the adapter, I have turned off all the devices and restarted in order (modem, router, laptop). My boyfriend did a USB boot of xubuntu (beyond my technical expertise), and the laptop connected to the protected wifi just fine, pinpointing the issue to being Windows itself. Any other recommendations before reinstalling Windows?

    System Manufacturer/Model Number HP ENVY dv4
    OS Windows 10
      My System SpecsSystem Spec

  2. Joined : Apr 2015
    Posts : 9,142
       30 May 2016 #2

    Hi windowswonders and welcome to Tenforums.
    Since the thing *will* connect in the Linux environment, I will guess that it has something to do with WPA/WPA2, AES or TKIP encryption; your Windows drivers not being compatible with whatever you have for your encryption setup within your router. Try changing the encryption in the router and see if that doesn't help. Also, have a look on the HP support site for whatever NIC you have in your system. Chances are, HP have a custom NIC driver for your card.
    That's all I can think of; hope it helps.

    EDIT: You can have a read here for more info:
    The Difference Between Wi-Fi Security Protocols: WPA2-AES vs WPA2-TKIP

      My System SpecsSystem Spec

  3. Joined : Nov 2013
    Posts : 4,288
    Win 10 Pro x64
       31 May 2016 #3

    If you are using the same SSID for protected and non- protected network, try right-clicking on the SSID and select "Forget this network", then try connecting again with a password.
      My System SpecsSystem Spec

  4. Joined : May 2016
    Posts : 2
    Windows 10
       31 May 2016 #4


    Ugh, I feel like an idiot. I could have sworn I tried all the different encryption options, but here I am, on the protected network after switching to TKIP + AES. Thanks for making me going through the motions!
      My System SpecsSystem Spec

  5. Joined : Apr 2015
    Posts : 9,142
       31 May 2016 #5

    windowswonders said: View Post
    Ugh, I feel like an idiot. I could have sworn I tried all the different encryption options, but here I am, on the protected network after switching to TKIP + AES. Thanks for making me going through the motions!
    No problem! Happens to the best of us. One time I spent an hour trying to get a laptop to connect to a wireless-n SSID, when the NIC would only do G. Yeah, I needed more coffee that day........

    Glad you got it sorted! Please mark the thread as solved. Cheers!
      My System SpecsSystem Spec


Similar Threads
Thread Forum
Using 'open' access Wifi point instead of connected private wifi.
I was at a home today and connected to their private home network on a Surface Pro 4. This showed their network as Connected. However, the internet kept going to a local open BT network instead! I couldn't select this open network anywhere to...
Network and Sharing
Allow Windows 10 Pro to connect to only one WiFi?
Title says it all. Anyone know how to do it?
Network and Sharing
Solved How/where do I enter WiFi password to join company WiFi?
I have my laptop at work and have had no trouble connecting the company WiFi (they have Guest WiFi and a WiFi where you need to enter your company provided Username and Password). I have been connecting using my Username and password. Today I had...
Network and Sharing
Wifi Auto Connect
I have a PC out in my building and it runs off wifi, sometimes my modem shuts down and reboots but it will take like 5-10 minutes unless I go all the way back to the house and power cycle it. The problem is my windows 10 is set to auto connect to it...
Network and Sharing
I don't have any option to connect on a Wifi
Hello everyone ! I just install Windows 10 on my Mac Book Pro Retina (Via bootcamp). Just that was a hell of a ride for me. I'm a total noob with computer, just finished, and windows started. The only problem is that if I choose to log in via...
Network and Sharing
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 14:26.
Find Us
Twitter Facebook Google+

Windows 10 Forums