Windows 10: One Or More Network Protocols Are Missing

  1.    29 May 2016 #1

    One Or More Network Protocols Are Missing

    So I let Windows fix it for me, and I usually need to toggle my WiFi connection off and back on again. But then I have the same connection problem again.

    I read there was some recent update from Microsoft causing this problem.

    Does anyone know who to get rid of it because its annoying me.

      My ComputerSystem Spec

  2.    29 May 2016 #2

    Hello, there are many threads on this sort of problem- although perhaps not about it recurring frequently. Please feel free to search the forum (white box at the top).

    This is the start of the list: plenty to read.
    Click image for larger version. 

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    Do you use a VPN or proxy? If so, disable these and stop using them whilst looking for a solution.

    a. What happens if you rt click your network icon (in the system tray) and click Troubleshoot Problems?
    b. Download and run's repair tool. Very cautious.
    In the repairs section ONLY enable the Network connections repair-disable all others.

    Note: using this repair tool hopefully avoids the need to enter complicated sequences of commands.

    Should the problem recur as you report, then it will be necessary to check for a source - perhaps by examining the event log at the times you note the interruption, perhaps by seeing what happens if you do a clean boot.
    Last edited by dalchina; 29 May 2016 at 15:25.
      My ComputerSystem Spec

  3. Slartybart's Avatar
    Posts : 3,506
    Win_8.1-Pro, Win_10.1607-Pro, Mint_17.3
       29 May 2016 #3

    Dalchina's suggestion to use the Network Troubleshooter is where I would start

    You'll restart the machine at least once.
    Save any work, close open programs.
    Any unsaved work will be lost.

    The run command quickly gets you to Network Connections

    WinKey+R ncpa.cpl

    After each suggested solution, see the issue is resolved.
    If one suggestions fixes the issue, you do NOT have to do any of the other suggestions.
    1. Run the built-in Troubleshooter
      Right click the network icon on the Taskbar
      Pick Troubleshoot problems
      Select Identify and repair network problems
      Follow instructions in the troubleshooter

    2. Reset networking
      Launch Command Prompt (Admin)
      Copy the lines in the code box below
      Right click in the Command Prompt window to paste

      netsh winsock reset
      netsh int ip reset
      netsh int ipv4 reset
      netsh int ipv6 reset
      ipconfig /renew
      ipconfig /flushdns
      Restart your machine

    3. Disable IPv6
      Open Network Connections
      Right click on the affected adapter(s) (Wifi, Ethernet, or each one of them)
      Select Properties
      Scroll down to Internet Protocol version 6 (TCP/IPv6)
      Remove the check mark
      Press OK

      Restart your machine

    4. Restart Your Network Adapters
      Open Network Connections
      Right click the affected adapter(s) (Wifi, Ethernet, or each one of them)
      Pick Disable

      Restart your machine

      Open Network Connections
      Right click the affected adapter(s) (Wifi, Ethernet, or each one of them)
      Pick Enable

    5. Uninstall and Reinstall Your Security/Antivirus Software
      My ComputerSystem Spec

  4.    29 May 2016 #4

    I have the same problem and apparently so do many, many others. Why can't MS find a fix for this.....?
      My ComputerSystem Spec

  5.    30 May 2016 #5

    Hi, here's the sort of thing that would need to be done so that stuff we install can't corrupt the OS and essential drivers:

    Completely separate the OS from user programs, drivers, data. Put it on a hidden partition that is inaccessible to the user. All user added programs, drivers, settings, to be on a separate partition. That would mean splitting the registry. It would also mean moving Users, Program Files, ProgramData etc etc off what is now typically C:.

    So many user problems would then not occur 'cos badly written programs or inappropriate user actions could not corrupt the OS. And activity on forums like this would be much reduced!

    Until then... report your frustration via feedback e.g. Windows key + ?, and on social.technet (MS site).

    Oh, and behave defensively assuming things are going to go wrong. Use system restore AND disk imaging. And if appropriate, run another data backup scheme if you have sufficiently important fast changing data.
      My ComputerSystem Spec

  6. Slartybart's Avatar
    Posts : 3,506
    Win_8.1-Pro, Win_10.1607-Pro, Mint_17.3
       30 May 2016 #6

    Barnum said: View Post
    I have the same problem and apparently so do many, many others. Why can't MS find a fix for this.....?
    They have.
    The network Troubleshooter MIGHT help
    The Windows Support pages offer plenty of fixes / workwarounds

    A Clean install cures what ails ya for almost 100% of Windows users.
    Issues occur after a Clean install when users follow old bad habits - since Windows 7 (perhaps Vista) there is little need to hunt down drivers and there is absolutely no need for 3rd party boosters / tweakers.

    There still is a preference for some 3rd party utilities, such as Macrium Reflect (backup), Pirform (cleanup), Minitool (disk management), over Windows native utilities ... but that list is limited to a few trusted utilities.

    If you have the same problem, what exactly have you done to correct it?
    Everything is not an acceptable answer - specific solutions with output - that is the only way I can possibly help.
    Run through the list one-at-a-time - grab screen shots and report what you see on the screen - thanks.

    I'll admit - the upgrade is known to cause issues. I'll also add that a properly prepared machine would not have as many issues. So the fault lies with both the end user and with MS.
      My ComputerSystem Spec


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