Wi-Fi Not connected

  1.    24 Apr 2016 #1

    Wi-Fi Not connected

    Network and sharing center shows wi-fi not connected.

    There are two computers on the local network that are connected by wi-fi.
    A third computer is connected by either net.
    The connection to the internet is also successful.
    The instructions to unplug or turn off the device and wait 10 seconds is not clear.
    I don't know where it is!.
    How do I get it connected or should I ignore it?
    Frank CClick image for larger version. 

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  2. Ztruker's Avatar
    Posts : 6,605
    Windows 10 Pro X64 1809 17763.134
       25 Apr 2016 #2

    What is the full model number of the HP Envy laptop?

    Is there a switch to turn WIFI on or off? If not, is there a Fn key (often Fn+F4) to do this?

    Are there any yellow marks in Device Manager?
      My ComputersSystem Spec

  3.    25 Apr 2016 #3

    Model HP Envy 700-414
    Device manager does have a yellow mark on the external drive and on a unknown usb device.
    There is no mark on the Broadcom, properties says it is working properly
    I will see if I can find a PF to switch the Wi-Fi On.
    Frank C
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  4. Ztruker's Avatar
    Posts : 6,605
    Windows 10 Pro X64 1809 17763.134
       26 Apr 2016 #4

    Hmmm,, the only computer I can find for HP Envy 700-414 is a Desktop, no Laptops listed at the HP site. Are you sure that's the correct model number?
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  5.    26 Apr 2016 #5

    Sorry, I should have been clear. It Is a DESKTOP
    I haven't found a PF key to turn the Wi-Fi On and Off.
    I could ask HP support.
      My ComputerSystem Spec

  6. Ztruker's Avatar
    Posts : 6,605
    Windows 10 Pro X64 1809 17763.134
       27 Apr 2016 #6

    There won't be one for a Desktop as they don't normally come with WiFi built in. Try this driver:

    Broadcom Wireless LAN Dual Band Driver

    Also, read through this, especially the before and after update to Windows 10 sections.

    HP Desktop PCs - Upgrading to Windows 10

    Do the BIOS update and update drivers as indicated.
      My ComputersSystem Spec


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