Can't fix missing protocols in this computer problem

miguel10fki said:

i have windows 10 pro does the iso give you a choice becuase the link i got is to download windows 10 it doesn't give a choice of home or pro

I think, if you're getting it from MSTechBench, it will put both on the ISO and install whichever you have.

simrick said:

Okay, you've upgraded your W8 system to W10. The W8 key is stored in the BIOS of your system. The W10 install saw that and activated accordingly when you upgraded. Once you have W10 installed on a system, and activated, it can be reinstalled as many times as you want/need. The Digital Entitlement for your system is stored on the MS servers now. You don't have to enter a product key any more. Go ahead - download the ISO from MS TechBench and do a clean install. It shouldn't ask for a key at all. If it does, just skip that step and don't put anything in. You'll be fine.

You must download the same version of Windows that you currently have on the machine (Home or Pro).

I agree 100% but I would make an image of my Windows 8 install first and write down my activation code. If you don't know your activation code, get Showkey Plus or Belarc Advisor. You shouldn't need any of them, but just to be safe.