No Internet Access

simrick said:

If you run the ipconfig /all on the laptop that *IS* connected to the router, do you see the subnet mask as being 255.255.255.0 (and not 255.255.0.0)?

Yes the laptop is 255.255.255.0

simrick said:

Okay, please go to Control Panel>Network and Internet>Network Connections
In that window, all your NICs should be shown.



Right-click on your wireless NIC and select Properties.
Make sure the ones I show selected here are also selected for your NIC:







Then highlight Internet Protocol Version 4 (TCP/IPv4) and select Properties.






Select Use the following IP address.

IP address = an IP address available in the range of your router's DHCP addressing, not used by another device at the moment. (If you're not sure, look in your router configuration to find the range of IP addresses it assigns.)

Subnet mask - 255.255.255.0

Default gateway = The gateway address of your router (Look at the ipconfig /all from the connected laptop to get this - usually something like 192.168.1.1)

For DNS server addresses, you can use Google's which are 8.8.8.8 and 8.8.4.4

Save all and reboot the system. See if you get connected with the wireless. Make sure the wireless is turned on, on the system - sometimes there is an F-key or Shift+F-key to toggle the wireless on and off.

I did this and there was no change.

simrick said:

Can you go into your router settings and, using the mac address of your wireless NIC, assign a static IP to your machine - the same IP address that you put in the computer's NIC settings?

It now just says DNS server not responding. And no not that I know of, but ill run malware bytes right now.

simrick said:

Okay, before you run the scan, make sure the box is ticked to include Rootkits.

Ok I hit configure and included rootkits, ill tell the results.