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  1.    17 Apr 2016 #21
    Join Date : Apr 2016
    Posts : 16
    Windows 10
    Thread Starter

    Quote Originally Posted by simrick View Post
    You still with us?
    Sorry it took awhile and I fell asleep . It cleared some stuff but it didn't change anything.
      My ComputerSystem Spec
  2.    17 Apr 2016 #22
    Join Date : Apr 2015
    Posts : 12,937
    W10Prox64

    Okay no problem. Anything found I should know about? (other than PUPs)
    Try this:

    Download RKILL on the connected laptop, and copy it to the desktop of the problem computer. Double-click to run. Once finished, it will put a text file on your desktop. Copy the contents of that file to the good computer, and paste here in a code box.

    Then, open an administrative command prompt on the problem computer by right-clicking the start button. Type
    Code:
    run netsh int ip reset
    Please give me a little history on the problem: When it started - did you upgrade it to W10 from W7 or W8? Is there a VPN installed on the system? What happened/changed to create the problem? Is there a restore point you can go back to before the problem appeared? Thanks.
      My ComputerSystem Spec
  3.    17 Apr 2016 #23
    Join Date : Apr 2016
    Posts : 16
    Windows 10
    Thread Starter

    Quote Originally Posted by simrick View Post
    Okay no problem. Anything found I should know about? (other than PUPs)
    Try this:

    Download RKILL on the connected laptop, and copy it to the desktop of the problem computer. Double-click to run. Once finished, it will put a text file on your desktop. Copy the contents of that file to the good computer, and paste here in a code box.

    Then, open an administrative command prompt on the problem computer by right-clicking the start button. Type
    Code:
    run netsh int ip reset
    Please give me a little history on the problem: When it started - did you upgrade it to W10 from W7 or W8? Is there a VPN installed on the system? What happened/changed to create the problem? Is there a restore point you can go back to before the problem appeared? Thanks.
    The time when I remember it started was when I was switching out Ethernet cables. And it started out as a missing protocol and missing Windows socket registries but now it's this.
    Also there was no change.
      My ComputerSystem Spec
  4.    17 Apr 2016 #24
    Join Date : Apr 2015
    Posts : 12,937
    W10Prox64

    Okay, perhaps you should try an in-place repair.

    Download the correct ISO from MSTechBench on the working computer, copy it to the desktop of the problem computer. Right-click the ISO and select Mount, then run the setup.exe file.

    Repair Install Windows 10 with an In-place Upgrade - Windows 10 Forums

    This should correct the missing sockets, etc.
      My ComputerSystem Spec
  5.    17 Apr 2016 #25
    Join Date : Apr 2016
    Posts : 16
    Windows 10
    Thread Starter

    Quote Originally Posted by simrick View Post
    Okay, perhaps you should try an in-place repair.

    Download the correct ISO from MSTechBench on the working computer, copy it to the desktop of the problem computer. Right-click the ISO and select Mount, then run the setup.exe file.

    Repair Install Windows 10 with an In-place Upgrade - Windows 10 Forums

    This should correct the missing sockets, etc.
    Should I take a picture of my programs so I can reinstall them after?
      My ComputerSystem Spec
  6.    18 Apr 2016 #26
    Join Date : Apr 2015
    Posts : 12,937
    W10Prox64

    Quote Originally Posted by WhiteThunder View Post
    Should I take a picture of my programs so I can reinstall them after?
    During an in-place repair install, you can select to keep all apps and files. Everything should be as it was when finished, except the internet connections should be working.
      My ComputerSystem Spec
  7.    18 Apr 2016 #27
    Join Date : Apr 2016
    Posts : 16
    Windows 10
    Thread Starter

    Quote Originally Posted by simrick View Post
    During an in-place repair install, you can select to keep all apps and files. Everything should be as it was when finished, except the internet connections should be working.
    In the video, it says remove apps but keep all files.
      My ComputerSystem Spec
  8.    18 Apr 2016 #28
    Join Date : Apr 2016
    Posts : 16
    Windows 10
    Thread Starter

    Nvm
      My ComputerSystem Spec
  9.    18 Apr 2016 #29
    Join Date : Aug 2015
    Maine
    Posts : 39,837
    Windows10Pro 64Bit

    Quote Originally Posted by WhiteThunder View Post
    In the video, it says remove apps but keep all files.
    If you choose the options as simrick suggested to you, then you DO have the choice of saving all your personal files and apps.
    Done it myself.....works just fine. All it will do is update / repair all the Windows files, nothing else.

    Do a Complete image backup using the free program Macrium Reflect. 1st Then do your repair.
    http://www.macrium.com/reflectfree.aspx
    I would not use Windows Backup ....
      My ComputersSystem Spec
  10.    18 Apr 2016 #30
    Join Date : Apr 2016
    Posts : 16
    Windows 10
    Thread Starter

    Quote Originally Posted by WhiteThunder View Post
    Should I take a picture of my programs so I can reinstall them after?
    This fixed it! Thanks a lot for the help, I thought a reset would fix it but I didn't want to because I thoug.t it would delete all of my apps, thanks you for telling me about the in-place upgrade!
      My ComputerSystem Spec

 
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