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  1.    08 Apr 2016 #11
    Join Date : Apr 2016
    Posts : 3
    Windows 10

    Hi all,

    I also am having this problem on my PC (self-built desktop with wifi enabled motherboard), while on my home internet (fast fibre optic). It too began around the same time as this thread was started. I initially thought it must be hardware as I have an external soundcard/monitors, but as you all are having similar issues on very different systems it seems it might well be software/driver related.

    I am using a powerful desktop CPU so the usage it doesn't seem to go very high at all, but there is significant distortion and lag when downloading something while sound is playing (whether streaming or in iTunes); the worst of this is when trying to perform an internet speed test. 'System and compressed memory' does seem to go higher than usual, however, so I'm not sure if that's something.

    A restart does appear to be a quick fix, but it unfortunately seems to be a recurring issue. Additionally, the chip I am using (Qualcomm Atheros AR956x) doesn't seem to have any recent drivers, so that doesn't seem to be an option.

    Has anyone found a solution to this, or are we just going to have to wait on an update?
      My ComputerSystem Spec
  2.    09 Apr 2016 #12
    Join Date : Mar 2016
    Posts : 16
    Win 10 64 bit
    Thread Starter

    Quote Originally Posted by snjx123 View Post
    Hi all,

    I also am having this problem on my PC (self-built desktop with wifi enabled motherboard), while on my home internet (fast fibre optic). It too began around the same time as this thread was started. I initially thought it must be hardware as I have an external soundcard/monitors, but as you all are having similar issues on very different systems it seems it might well be software/driver related.

    I am using a powerful desktop CPU so the usage it doesn't seem to go very high at all, but there is significant distortion and lag when downloading something while sound is playing (whether streaming or in iTunes); the worst of this is when trying to perform an internet speed test. 'System and compressed memory' does seem to go higher than usual, however, so I'm not sure if that's something.

    A restart does appear to be a quick fix, but it unfortunately seems to be a recurring issue. Additionally, the chip I am using (Qualcomm Atheros AR956x) doesn't seem to have any recent drivers, so that doesn't seem to be an option.

    Has anyone found a solution to this, or are we just going to have to wait on an update?
    Hey snjx123,

    Thanks for sharing your issue. I haven't found a solution yet, but I reinstalled my sound card driver. I'll let you know how that works. Also, you mentioned that your wireless card doesn't have a recent driver, would you say that you didn't update the wireless driver around the time the problem started? Can you see if Windows got updated at all around that time? I'm starting to suspect maybe it's not a wireless issue, but a Windows issue or a mix of both...

    Jack
      My ComputerSystem Spec
  3.    10 Apr 2016 #13
    Join Date : Apr 2016
    Posts : 3
    Windows 10

    Hey jack,

    Yes, I haven't updated the wireless driver recently; the last driver was in 2014 so I think I probably last installed it when I got the computer. And yes, Windows updated on March 23rd, so it is very possible there is some kind of bug that was introduced then. The next Windows update is probably fairly soon (they do it every month or so), so we'll see whether that solves anything. Hopefully it gets fixed soon..
      My ComputerSystem Spec
  4.    10 Apr 2016 #14
    Join Date : Mar 2016
    Posts : 16
    Win 10 64 bit
    Thread Starter

    Quote Originally Posted by snjx123 View Post
    Hey jack,

    Yes, I haven't updated the wireless driver recently; the last driver was in 2014 so I think I probably last installed it when I got the computer. And yes, Windows updated on March 23rd, so it is very possible there is some kind of bug that was introduced then. The next Windows update is probably fairly soon (they do it every month or so), so we'll see whether that solves anything. Hopefully it gets fixed soon..
    Hopefully!

    By the way, reinstalling the sound card driver did NOT help at all...
    Last edited by jackzh; 11 Apr 2016 at 23:39.
      My ComputerSystem Spec
  5.    11 Apr 2016 #15
    Join Date : Mar 2016
    Posts : 16
    Win 10 64 bit
    Thread Starter

    Stumbled upon this webpage XPS 15z Audio Crackling/Stuttering with network traffic over wireless (Latency Issue) - Audio - Laptop - Dell Community
    .

    The problem described there is very similar to the issue here. They attributed the problem to the Wireless driver and some issue with the latency in the the DPC (deferred procedure call) mechanism in Windows OS. It's pretty long and technical, but a good read.
      My ComputerSystem Spec
  6.    14 Apr 2016 #16
    Join Date : Mar 2016
    Posts : 16
    Win 10 64 bit
    Thread Starter

    This new Windows 10 update (Windows 10 update history - Windows Help
    ) "improved reliability for Internet Explorer 11, .NET Framework, wireless LAN, Microsoft Edge, Windows Update, logon, Bluetooth, network connectivity, map apps, video playback, Cortana, USB, Windows Explorer, and Narrator".

    Hopefully it fixes our problem!
      My ComputerSystem Spec
  7.    15 Apr 2016 #17
    Join Date : Apr 2016
    Posts : 3
    Windows 10

    Updated, still happening There seem to be a lot of people experiencing it at least, so hopefully it'll be fixed at some point soon...
      My ComputerSystem Spec
  8.    15 Apr 2016 #18
    Join Date : Mar 2016
    Posts : 16
    Win 10 64 bit
    Thread Starter

    Hey snjx123,

    What I tried in addition to the Windows update is to make sure the most up-to-date Intel wireless driver was correctly installed. (Apparently, even though the installation software said it was successfully installed, Windows silently refused this driver, as it's not Microsoft approved. I had to manually pick it from the driver list to get it done against Microsoft's recommendation).

    So far I haven't had those bad distortions. Some weird popping noise here and there, but they're more tolerable than not being able to play something at all. (And seriously considering Mac now...)

    Perhaps you can give it a try and install the most recent wireless driver for your wifi and see if it makes a difference?
    Last edited by jackzh; 16 Apr 2016 at 00:11.
      My ComputerSystem Spec
  9.    16 Apr 2016 #19
    Join Date : Apr 2016
    Brazil
    Posts : 3
    Windows 10

    Quote Originally Posted by snjx123 View Post
    Hi all,

    I also am having this problem on my PC (self-built desktop with wifi enabled motherboard), while on my home internet (fast fibre optic). It too began around the same time as this thread was started. I initially thought it must be hardware as I have an external soundcard/monitors, but as you all are having similar issues on very different systems it seems it might well be software/driver related.

    I am using a powerful desktop CPU so the usage it doesn't seem to go very high at all, but there is significant distortion and lag when downloading something while sound is playing (whether streaming or in iTunes); the worst of this is when trying to perform an internet speed test. 'System and compressed memory' does seem to go higher than usual, however, so I'm not sure if that's something.

    A restart does appear to be a quick fix, but it unfortunately seems to be a recurring issue. Additionally, the chip I am using (Qualcomm Atheros AR956x) doesn't seem to have any recent drivers, so that doesn't seem to be an option.

    Has anyone found a solution to this, or are we just going to have to wait on an update?


    Hi First I do not speak English I am using google translator. I had the same problem and solved by disabling in my antivirus (BitDefender) the "Block port scans in the network". which is in firewall.
    Last edited by Wil01; 19 Apr 2016 at 17:12.
      My ComputerSystem Spec
  10.    16 Apr 2016 #20
    Join Date : Oct 2013
    NW Florida
    Posts : 9,693
    Windows 10 Pro and Windows 10 Pro Insider

    Quote Originally Posted by Wil01 View Post
    Hi First I do not speak English I am using google translator. I had the same problem and found that the problem was because of Qualcomm Atheros AR956x network card, until I found an updated driver that is not at the Atheros website 10.0.0.336 version of 29.01.2016.Qualcomm/Atheros Wireless Lan Drivers Version 10.0.0.336 WHQL . For me it worked hope it can work for you who use AR956x too.
    The official Qualcom Web site is QUALCOMM / ATHEROS drivers for Microsoft Windows (Atheros的驅動程序)
      My ComputersSystem Spec

 
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