Windows 10: Random & Consitant disconnections

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  1.    26 Mar 2016 #1

    Random & Consitant disconnections


    Hi guys, I've been all over the web from first base to home and every fix I've tried has failed to work. I recently got a new modem and since i got this modem.... My internet has just decided to randomly drop and reconnect on my pc. Bare in mind we have several other devices in the house and every single on of these works 100% fine. I've had 3 errors thrown up at me "windows cannot automatically detect proxy settings" & "one or more protocols are missing from this computer" Both found via trouble shooter on different occasions. Then sometimes i get TP-links software pop up saying "please plug in your network adapter". Symptoms are random disconnections from the internet. the main thing is that the little wireless symbol in the bottom right never dissapears and always shoes it's still connected when i disconnect although it has gone "limited" a few times.

    I am using a TP-link TL WN881ND although windows seems to register it as a "qualcomm Atheros AR9287 Wireless Network Adapter #2" I'm also running windows ten and have done for quite some time and this has only recently started happening (within the past week) Sometimes my pc stays online for a couple hours and i think "oh hey it's fixed" then boom i disconnect once again. Then sometimes it stays online for all of about 5 minutes and spam discconects. Fixes i've tried range from updating & or rolling back drivers disabling certain settings, cmd prompt commands, disabling & enabling, swapping ports for my wireless card and NONE have fixed this damn glitch or bug or whatever you wanna call it. I will factory reset my pc but only as a last resort.

    As you can imagine i dont want to spend money buying a new wireless card just to find out it was some bug to do with the allmighty worlds best OS windows 10 . So please is there ANYONE who can help me with this god forsaken problem. It's making me pull my hair out. I hope to hear from... someone soon. Throw possible fixes my way and i'll let you know if i've done them or how they worked out
      My ComputerSystem Spec

  2.    30 Mar 2016 #2

    Try this Link : Resetting an Internet Connection (Flush DNS) | Learning Studio Technical Support

    I did this two weeks ago, no disconnections since.
      My ComputerSystem Spec

  3.    31 Mar 2016 #3

    Hi there

    Try and change the channel on your router

    There's several free programs out there to check what channels are being used.

    Most people - especially if they are on bog standard cable boxes tend to be on channel 1 or 6 on the 2.4GHZ band. Channel 11 is often a good one to use and in Europe channel 13 is also available. In a crowded area you will get a load of contention on channels 1 and 6 usually.

    (While channel 11 could be used a lot it's a "Non overlapping" channel so likely on the whole to be OK).

    Otherwise see if you can switch to the 5 GHZ band -- bear in mind though that some devices like chromecast and smart TV's connected via wifi might not be able to access the 5 GHZ band -- if you can connect these devices directly via ethernet to your router then you can still use the 5GHZ band.

    If you have devices away from the router that have an ethernet connection a great way of connecting these is to use an Ethernet--wifi bridge - with decent 5GHZ signal you should be able to get between 200-400 Mb/s on the LAN -- don't expect the download speed to be that though !!!!.

    I'm using an old ASUS Router for this as my NAS box doesn't have a WIreless card (also running wifi on Linux can be a bit "????") also so a small piece of ethernet cable into the ASUS router acting as the wifi bridge works perfectly and I can store the NAS well out of the way without messy cables everywhere.

    Advantage also of using an ethernet bridge is that the wifi in these is far more sensitive to the average wifi card in a laptop etc and will swamp any contention from typical laptops / mobile phones so you should always get a decent signal.

    To check channel usage try this program

    How to Find the Best WiFi Channel For Your WiFi Network

    cheers
    jimbo
      My ComputerSystem Spec

  4.    31 Mar 2016 #4

    Hi Donnieboy2710,
    You could try unticking the "Allow the computer to switch off this device..." box(from router properties under Power Management tab), I am also experiencing the same symptoms in my HG635 router, so I guess, it's nothing to do with your router or the card.
    Click image for larger version. 

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      My ComputersSystem Spec

  5.    31 Mar 2016 #5

    Hi there

    This is probably 100% NOT likely to be a solution - and even if it by some miracle does work it's not very satisfactory -- there's no reason to switch off a wifi card -- you might just as well turn off the entire computer - probably a better idea if you aren't using the machine for a while.

    I've found that changing the channel / Band has worked pretty well every time -- just try it --if you don't like it you can always re-set it back to what it was.

    Note also if you get hosed up connecting to your router via computer (usually address 192.168.1.1 or 192.168.0.1 - or similar) you can always access via smart phone as the smart phone can access all the relevant frequencies - 4G will handle 5GHZ -- you won't need to connect a laptop to your router via a piece of LAN cable to fix !!).

    The most likely cause of the problem has nothing to do with the working of the modem but "Interference" especially from overlapping channels / other wifi devices.

    If you can remember old AM radio or Analog TV (Rather showing my age here !!!) you might remember a buzzing noise on the Radio if you used a vacuum cleaner near it or a white line on a TV when using the Microwave. This is simple Interference and it happens on DIGITAL signals (although to a lesser extent) too. That's how Mobile Phone blockers are made -- simply swamp the frequency of the device with a stronger signal - in Engineering terms known as "White Noise".

    Check also you don't have TOO many devices connected to your Wifi network at the same time -- people often forget say in a House with 3 kids for example - you might have 3 ipads / computers, 3 mobile phones for the kids, plus 2 more for "Mum & Dad" plus computers/ NAS boxes, Smart TV's etc.

    If you do have a load of WIFI devices on at the same time try and split into two different streams - it's not too difficult to do and probably a good idea as well if you have kids as you can more easily keep tabls on what they are doing online if need be.

    Cheers
    jimbo
      My ComputerSystem Spec

  6.    31 Mar 2016 #6

    jimbo45 said: View Post
    Hi there

    Try and change the channel on your router

    There's several free programs out there to check what channels are being used.

    Most people - especially if they are on bog standard cable boxes tend to be on channel 1 or 6 on the 2.4GHZ band. Channel 11 is often a good one to use and in Europe channel 13 is also available. In a crowded area you will get a load of contention on channels 1 and 6 usually.

    (While channel 11 could be used a lot it's a "Non overlapping" channel so likely on the whole to be OK).

    Otherwise see if you can switch to the 5 GHZ band -- bear in mind though that some devices like chromecast and smart TV's connected via wifi might not be able to access the 5 GHZ band -- if you can connect these devices directly via ethernet to your router then you can still use the 5GHZ band.

    If you have devices away from the router that have an ethernet connection a great way of connecting these is to use an Ethernet--wifi bridge - with decent 5GHZ signal you should be able to get between 200-400 Mb/s on the LAN -- don't expect the download speed to be that though !!!!.

    I'm using an old ASUS Router for this as my NAS box doesn't have a WIreless card (also running wifi on Linux can be a bit "????") also so a small piece of ethernet cable into the ASUS router acting as the wifi bridge works perfectly and I can store the NAS well out of the way without messy cables everywhere.

    Advantage also of using an ethernet bridge is that the wifi in these is far more sensitive to the average wifi card in a laptop etc and will swamp any contention from typical laptops / mobile phones so you should always get a decent signal.

    To check channel usage try this program

    How to Find the Best WiFi Channel For Your WiFi Network

    cheers
    jimbo
    I'm not really that good with this kinda stuff so i'm guessing in my routers settings i would go into wirless channel and change it from "auto" to 5 right ?
      My ComputerSystem Spec

  7.    31 Mar 2016 #7

    okay i changed the channel to 11 but im still getting the same error message when i troubleshoot my wifi "windows could not automatically detect this netoworks proxy settings"
      My ComputerSystem Spec

  8.    31 Mar 2016 #8

    right well regardless it still disconnects it's self even after buying a new wireless card, changing the channel to 11 and 13 and the bandwidth from 20mhz to 20/40mhz. They were in all fairness supposed to send up a brightbox 2 but sent us this but the old man wont ring them up and say anything because his internet is fine he says. You have no idea how frustrating that is for me but hey'o i just hope i can fix this shiz
      My ComputerSystem Spec

  9.    31 Mar 2016 #9

    i did the oposite to what the error message people normally say i actually turned the proxy settings on via the internet lan settings tab in the controll pannel and now i dont get the message but im still disconnecting.... and getting 14kbp/s download speeds on some things like chrome, ff and geforce experience yet battle.net and steam are getting 500kb/ps which is about average because we have abismol coverage here although it does say we should get up to 4 meg download speeds
      My ComputerSystem Spec

  10.    05 Apr 2016 #10

    Hi there.

    This sounds more like a fault with your PROVIDER now rather than the hardware you are using.

    Try switching providers -- my experience in the UK is that SKY Broadband works the best - Virgin is at best compared with the brown stuff that comes out of the back of a bull and B.T while passable always means about 1 hr on a phone waiting to get on to some incomprehensible (at least to me) Indian Call centre to get even a trivial problem resolved.

    Why there is this huge variation in standards between these 3 when essentially the SAME fibre cable is used (Openreach) is beyond me -- perhaps instead of spending all that money on resuing Banks they should have spent a bit more on fixing Broadband in the UK.

    (mind you our PM in Isl has been implicated in the recent tax scandals via Panama so the UK isn't the only country where people and Banks have been "Naughty Boys" !!!!).

    Cheers
    jimbo
      My ComputerSystem Spec


 
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