1.    26 Mar 2016 #1
    Join Date : Mar 2016
    Posts : 3
    windows 10

    WiFi Shows connected, can do windows update, but no browsing...


    hello guys,
    my laptop hasn't been in use for 3 weeks while i was out of town.
    before i left, the internet was normal, but when i started using it this morning,
    i can't go onto the internet. the wifi status icon shows connected--no"!" mark,
    and troubleshoot says no problem identified, plus windows update can still run,
    but i can't go onto the internet/web browsing using either IE or Firefox.

    i tried disconnect and connect wifi--no luck;
    tried forget wifi and re-add it back in again--no luck;
    tried turn off and turn on wifi adapter--no luck;
    tried turn off and turn on wifi router--no luck;
    tried ipconfig release and renew--no luck(can ping google.com).
    i also checked adapter settings, browser settings, DHCP, driver update, etc. including tips like the following
    netsh int tcp set heuristics disabled
    netsh int tcp set global autotuninglevel=disable
    netsh int tcp set global rss=enabled
    netsh int tcp show global
    stillno luck.

    still, all my other laptops and wifi devices can go onto the internet/web browsing using the same wifi.
    does anyone know what's going on?
    i've even started thinking about re-installing the system.
    it's just too weird XD

    Thanks!
      My ComputerSystem Spec
  2.    26 Mar 2016 #2

    when you try and use a web browser , what's the message given when it tries to connect to the web ?
      My ComputerSystem Spec
  3.    26 Mar 2016 #3
    Join Date : Mar 2016
    Posts : 3
    windows 10
    Thread Starter

    Quote Originally Posted by Wullail View Post
    when you try and use a web browser , what's the message given when it tries to connect to the web ?
    it says "server not found."
    or gives me a blank page and the tab says "new tab."
      My ComputerSystem Spec
  4.    26 Mar 2016 #4
    Join Date : Dec 2013
    England
    Posts : 964
    Windows IP 17046

    Quote Originally Posted by wtc0216 View Post
    it says "server not found."
    or gives me a blank page and the tab says "new tab."
    Try system restore to go back before the KB3140741 update installation or recover from any backups you created prior to this update, use the tutorial below to hide the said update, it may fix the problem but can not guarantee.
    Windows Updates - Hide or Show in Windows 10 - Windows 10 Forums
      My ComputersSystem Spec
  5.    27 Mar 2016 #5

    Can you try a tracert from the command prompt and see where it fails?

    tracert 8.8.8.8
      My ComputerSystem Spec
  6.    27 Mar 2016 #6
    Join Date : May 2015
    Central IL
    Posts : 4,361
    Mac OS Sierra

    If you cannot browse, sounds like you have an infected machine and have a Proxy set by the infection.
      My ComputerSystem Spec
  7.    27 Mar 2016 #7
    Join Date : Mar 2016
    Posts : 3
    windows 10
    Thread Starter

    Quote Originally Posted by bro67 View Post
    If you cannot browse, sounds like you have an infected machine and have a Proxy set by the infection.
    it was kinda like that...
    i finally found out that on the day i left for trip, i deleted a bunch of files on the root of drive C. those files were associated with a live streaming video player; they were not in the program's designated folder, so i thought they were temp files and deleted them. after i restored the files back, i can do web browsing now.

    i was so confused. XD
      My ComputerSystem Spec
  8.    28 Mar 2016 #8
    Join Date : May 2015
    Central IL
    Posts : 4,361
    Mac OS Sierra

    No biggie. Never delete anything from the system. Use a system image that is clean to restore, when you run into these types of issues.
      My ComputerSystem Spec

 


Similar Threads
Thread Forum
WiFi not connected. It can't be my 2 laptops.
I have a dell 32-bit running Insider Preview and nothing else. I have an Acer 64-bit running Win 10 Home RTM and nothing else. In my Dell, I was not able to connect Wifi after installing 14279. Suggestion was to disable and then re-enable WiFi...
Windows Insider
Solved Wifi stop working. Win10 shows only one network and it doesn't connect
Product Name: Hp Omen 15 Operating System: Microsoft Windows 10 (64-bit) Wifi card: Intel Wireless-N 7260 Hi guys, since some days my wifi has stopped working. If I click on Wifi icon it shows only ONE (max two) NETWORK: 62047
Network and Sharing
Network & Sharing Bluetooth shows "Not Connected" ?
I am trying to discern if my Intel Bluetooth device is not really correctly installed yet. This is on a Zenbook UX305FA - has Intel WIFI + Bluetooth. Would not pair with anything so I turned off the WIFI, uninstalled Bluetooth device and Driver...
Network and Sharing
active network shows I am not connected to any networks, but I am.
I had windows 8.1 and my homegroup was set up. Everything worked properly. The was an update i believe but I hadnt needed any files from my other pc so it went unnoticed if thats what caused it. At any rate I couldnt connect to the homegroup with my...
Network and Sharing
Solved After Windows 10 update Samsung SSD shows 2/two allocated spaces
Weird situation. My Samsung 850 Pro SSD has always shown a 101MB Unallocated space. The other Samsung 850 Pro (1TB) has no such thing. As of the Fall Update (1511, 10586.3) I noticed another unallocated space has been added,400MB. Sure,...
Drivers and Hardware
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 22:42.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums