1.    25 Mar 2016 #1
    Join Date : Mar 2016
    Posts : 2
    Windows 10

    My laptop can't print to my printer


    My printer is a Brother 5250-DN. It is conected to my Desktop that is on a network. My laptop needs to connect to the network wirelessly. When I go into the network and try to connect, it says my credentials don't work. I am typing in the right username and password. Other laptops (a Mac) in the office can connect to the printer but I can't. Hoping this is an easy fix. Other info, I can connect to the network and access an F drive that has everything on it, files etc. but not the printer. Please help.
      My ComputerSystem Spec
  2.    25 Mar 2016 #2
    Join Date : Mar 2015
    Philadelphia
    Posts : 1,174
    Windows 10 Pro x64

    Is the printer a network printer, or is it connected by USB to your desktop?
      My ComputerSystem Spec
  3.    25 Mar 2016 #3
    Join Date : Mar 2016
    Posts : 2
    Windows 10
    Thread Starter

    Quote Originally Posted by DeaconFrost View Post
    Is the printer a network printer, or is it connected by USB to your desktop?
    Network printer, my laptop is logged into the network. Everything else on the network I can access, just not the printer. It's just weird.
      My ComputerSystem Spec
  4.    25 Mar 2016 #4
    Join Date : Mar 2015
    Philadelphia
    Posts : 1,174
    Windows 10 Pro x64

    If it is a network printer, it should have a static IP address. Ping that to make sure the printer is at least "visible".
      My ComputerSystem Spec

 


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