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Windows 10 installed and now can't connect to wi-fi
Help, it really has done my head in, got a laptop as a present with windows 8.1 which drove me nuts and was thinking to wait til I could afford Windows 7 - then last week Windows 10 just took over in the middle of a load of open windows and installed itself. Now it won't connect to my wi-fi and says one or more protocols are missing, tried everything it offers to try to fix it but nothing works. Can someone, anyone, help me but in simple terms please, I DO NOT SPEAK GEEK and need to understand what things mean!