Windows 10: Remote Desktop Problem

  1.    12 Mar 2016 #1

    Remote Desktop Problem

    Hi everyone,

    I'm having issues with remote desktop. I've gone over the tutorial here and on numerous other sites. I've enabled remote connections on the host computer, and I can remote in from other computers on my home network with no issues of any kind. However, I can't connect to the host computer from outside the network. This would imply that the issue lies somewhere within my router settings, right?

    My router is a Netgear C3000-100NAS. The following screenshot shows my port forwarding settings. I blurred it out here, but the internal IP address I have filled out is the static internal IP address of the host computer. Is there anything obviously wrong with my settings?

    Click image for larger version. 

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      My ComputerSystem Spec

  2. Kari's Avatar
    Posts : 15,011
    Windows 10 Pro
       12 Mar 2016 #2

    Have you checked that the Remote Desktop is listening correct port? That it has been not changed, for any reason.

    To check the current port, open Registry Editor (WIN + R, type regedit, hit Enter) and browse to key HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Terminal Server\WinStations\RDP-Tcp. The current listening port is shown in DWORD PortNumber:

    Click image for larger version. 

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      My ComputerSystem Spec

  3.    12 Mar 2016 #3

    Thanks for the response Kari. The correct port (3389) was listed in the registry. I'm not sure what my issue is. It's been years since I've had remote desktop set up, and before it wasn't such a pain to get it to work.
      My ComputerSystem Spec

  4.    12 Mar 2016 #4

    You will have to change your firewall settings to allow remote access from "PUBLIC" too. Turn the firewall off and try it, if it works, then you know that is your issue. Hope this helps.
      My ComputerSystem Spec

  5.    12 Mar 2016 #5

    Does your router have VPN capability? That would allow you to connect your computer to your network from a remote location just like it was connected at home. That would not only fix your remote desktop issue but you would also have access to all your normal shared files/folders.
      My ComputerSystem Spec


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