New
#1
Limited internet access but not
Hi Guys,
I'm having a look at my brother in laws computer which is windows 10 and I am coming up with a doozy of an issue for someone of my level. So he was unable to run Fifa15 and discovered that you need windows media player to run it. When using the add windows features it kept coming up with error 0x800F0922 which is .NET 3.5. I tried to disable and enable .NET3.5 and while it disabled fine it would not enable. It appears that no microsoft service can get access to the microsoft servers. The ethernet is limited however the internet browser is working fine and with Windows 7 I would have just downloaded the software and installed in manually but it appears Windows 10 does not like people doing anything the old fashioned way and I am unable to find any of the software (plus it would not solve the issue probably).
He had recently installed panda internet security after AVG stopped working and would not install. After having both AVG and panda installed he could then remove AVG although the original issue was never looked into. Not having any experience with Panda I swapped it for Avast which I normally run and did some sweeps including a startup sweep and quarantined:
trz8483.tmp
N1Cert.dll - NMsvc
N1Service.dll - NMsvc
N1service64.dll - NMsvc
Still trying to find out what NMsvc is however this has not solved the issue that windows 10 thinks there is limited ethernet, all problem solving/troubleshoot problems do not detect any issues and chrome is working fine browsing the internet. The store does not work either so I believe it is just the microsoft servers that cannot be contacted. Any ideas greatly received.
DS