1.    24 Feb 2016 #1
    Join Date : Feb 2016
    Posts : 1
    Windows 10

    Wifi / Wifi icon has left my laptop


    Hi i have a hp probook 4530s. I recently installed a new norton security package upon restart the wifi icon amd every thing to do with wifi has dissapeared. There is a wifi on off button on the keypad area and when i press it, all that seems to happen is the Bluetooth turns on/off i have looked in the network adapters amd nothing is there. Its like wifi option has just got up and left my laptop. I recently upgraded to windows 10 and when i went to the hp support site they dont provide drivers for windows 10 as i was going to try install the drivers for wifi again. Im stumped can anyone help?
      My ComputerSystem Spec
  2.    24 Feb 2016 #2
    Join Date : Oct 2014
    Posts : 941
    Windows 8.1, Win10Pro

    I remember seeing a post on the HP Forums about this, but just now, I can't find it. From what I remember, this was a known problem with the new Norton security package. You should check the Norton security forums to see about this as they probably have a fix for it.
      My ComputerSystem Spec
  3.    25 Feb 2016 #3
    Join Date : May 2015
    Central IL
    Posts : 4,351
    Mac OS Sierra

    Quote Originally Posted by Mark Phelps View Post
    I remember seeing a post on the HP Forums about this, but just now, I can't find it. From what I remember, this was a known problem with the new Norton security package. You should check the Norton security forums to see about this as they probably have a fix for it.
    That is like asking Microsoft for a fix.

    This forum exists to help other users.
      My ComputerSystem Spec
  4.    25 Feb 2016 #4
    Join Date : May 2015
    Central IL
    Posts : 4,351
    Mac OS Sierra

    Andyt, if the icon cannot be turned on in Settings, then remove Norton.

    You will find that third party Internet Security packages do not play well with Windows 10.
      My ComputerSystem Spec

 


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