Wifi / Wifi icon has left my laptop


  1. Andyt
    Posts : 1
    Windows 10
       New #1

    Wifi / Wifi icon has left my laptop


    Hi i have a hp probook 4530s. I recently installed a new norton security package upon restart the wifi icon amd every thing to do with wifi has dissapeared. There is a wifi on off button on the keypad area and when i press it, all that seems to happen is the Bluetooth turns on/off i have looked in the network adapters amd nothing is there. Its like wifi option has just got up and left my laptop. I recently upgraded to windows 10 and when i went to the hp support site they dont provide drivers for windows 10 as i was going to try install the drivers for wifi again. Im stumped can anyone help?
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  3. Mark Phelps
    Posts : 1,254
    Windows 8.1, Win10Pro
       New #2

    I remember seeing a post on the HP Forums about this, but just now, I can't find it. From what I remember, this was a known problem with the new Norton security package. You should check the Norton security forums to see about this as they probably have a fix for it.
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  4. bro67
    Posts : 9,788
    Mac OS Catalina
       New #3

    Mark Phelps said:
    I remember seeing a post on the HP Forums about this, but just now, I can't find it. From what I remember, this was a known problem with the new Norton security package. You should check the Norton security forums to see about this as they probably have a fix for it.
    That is like asking Microsoft for a fix.

    This forum exists to help other users.
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  6. bro67
    Posts : 9,788
    Mac OS Catalina
       New #4

    Andyt, if the icon cannot be turned on in Settings, then remove Norton.

    You will find that third party Internet Security packages do not play well with Windows 10.
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