uninstall remote desktop connection on windows 10

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  1. Posts : 10
    windows 10
       #1

    uninstall remote desktop connection on windows 10


    my remote desktop connection has suddenly stopped working on windows 10.
    1) how does one uninstall and reinstall it in windows 10? I've searched on google but can't find a solution (that works) anywhere.
    2) are there any (free) alternatives to windows' own remote desktop connection?
    I use RD to connect to virtualbox guests on my LAN and that's all I need it for. Thanks for any help.
      My Computer

  2. Kari's Avatar
    Posts : 17,597
    Windows 10 Pro
       #2

    What are the error messages you get? What do you mean with "remote desktop has stopped working"?
      My Computer


  3. Posts : 10
    windows 10
    Thread Starter
       #3

    Kari said:
    What are the error messages you get? What do you mean with "remote desktop has stopped working"?
    "This computer can't connect to the remote computer.
    Try connecting again. If the problem continues, contact the owner of the remote computer or your network administrator."
      My Computer

  4. Kari's Avatar
    Posts : 17,597
    Windows 10 Pro
       #4

    That usually means one of the two things:

    1. The incoming remote connections are not enabled on remote host, the machine you are trying to connect to
      -- OR --
    2. The remote host is not available in network

    Check that your VirtualBox guests (remote hosts) are set to accept incoming remote connections, and that they are visible / available in your network.
      My Computer


  5. Posts : 10
    windows 10
    Thread Starter
       #5

    thanks for your response. There is nothing wrong with the remote machine i'm trying to connect to. It's on the network and ready for incoming connections. If I use another windows machine on the same LAN it can connect to the remote machine no problem. The problem lies with the windows 10 machine but the failure message gives no clue as to why it can't connect.
      My Computer


  6. Posts : 171
    Windows 10 Ent, Pro & Home
       #6

    Have you tried using the IP address of the computer to remote to. Could be the DNS is not updating on the Windows 10 machine.
      My Computer


  7. Posts : 10
    windows 10
    Thread Starter
       #7

    yes I only ever use the ip address when trying to connect to the remote machine, and it always works fine from a different windows computer on the same LAN.
      My Computer


  8. Posts : 171
    Windows 10 Ent, Pro & Home
       #8

    Can you ping the PC that you cannot Remote into? Check your Firewall and see if Remote Desktop is blocked? The free alternatives are TeamViewer and VNC.
      My Computer


  9. Posts : 10
    windows 10
    Thread Starter
       #9

    yes I can ping the remote machine. The remote machine is a command-line-only server, there's no gui so teamviewer can't be used. I've checked the windows 10 firewall and made sure remote desktop is enabled but still it won't work. It's hopeless. I also tried vnc but that doesn't work either, I don't think vnc is designed to work with virtualbox guests.
    I think the only thing I can do is uninstall and re-install remote desktop but as yet I can't find any way to do that.
      My Computer


  10. Posts : 265
    Windows 10 Enterprise
       #10

    On the windows 10 box, are you using a local account or a Microsoft account? If you're using a Microsoft account, switch to a local account and see if that will make a difference.
      My Computer


 
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