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  1.    22 Feb 2016 #1
    Join Date : Feb 2016
    Posts : 10
    windows 10

    uninstall remote desktop connection on windows 10


    my remote desktop connection has suddenly stopped working on windows 10.
    1) how does one uninstall and reinstall it in windows 10? I've searched on google but can't find a solution (that works) anywhere.
    2) are there any (free) alternatives to windows' own remote desktop connection?
    I use RD to connect to virtualbox guests on my LAN and that's all I need it for. Thanks for any help.
      My ComputerSystem Spec
  2.    22 Feb 2016 #2
    Join Date : Oct 2013
    A Finnish expat in Germany
    Posts : 13,114
    Windows 10 Pro

    What are the error messages you get? What do you mean with "remote desktop has stopped working"?
      My ComputerSystem Spec
  3.    22 Feb 2016 #3
    Join Date : Feb 2016
    Posts : 10
    windows 10
    Thread Starter

    Quote Originally Posted by Kari View Post
    What are the error messages you get? What do you mean with "remote desktop has stopped working"?
    "This computer can't connect to the remote computer.
    Try connecting again. If the problem continues, contact the owner of the remote computer or your network administrator."
      My ComputerSystem Spec
  4.    22 Feb 2016 #4
    Join Date : Oct 2013
    A Finnish expat in Germany
    Posts : 13,114
    Windows 10 Pro

    That usually means one of the two things:

    1. The incoming remote connections are not enabled on remote host, the machine you are trying to connect to
      -- OR --
    2. The remote host is not available in network

    Check that your VirtualBox guests (remote hosts) are set to accept incoming remote connections, and that they are visible / available in your network.
      My ComputerSystem Spec
  5.    22 Feb 2016 #5
    Join Date : Feb 2016
    Posts : 10
    windows 10
    Thread Starter

    thanks for your response. There is nothing wrong with the remote machine i'm trying to connect to. It's on the network and ready for incoming connections. If I use another windows machine on the same LAN it can connect to the remote machine no problem. The problem lies with the windows 10 machine but the failure message gives no clue as to why it can't connect.
      My ComputerSystem Spec
  6.    22 Feb 2016 #6
    Join Date : Dec 2015
    Posts : 167
    Windows 10 Ent, Pro & Home

    Have you tried using the IP address of the computer to remote to. Could be the DNS is not updating on the Windows 10 machine.
      My ComputerSystem Spec
  7.    22 Feb 2016 #7
    Join Date : Feb 2016
    Posts : 10
    windows 10
    Thread Starter

    yes I only ever use the ip address when trying to connect to the remote machine, and it always works fine from a different windows computer on the same LAN.
      My ComputerSystem Spec
  8.    22 Feb 2016 #8
    Join Date : Dec 2015
    Posts : 167
    Windows 10 Ent, Pro & Home

    Can you ping the PC that you cannot Remote into? Check your Firewall and see if Remote Desktop is blocked? The free alternatives are TeamViewer and VNC.
      My ComputerSystem Spec
  9.    23 Feb 2016 #9
    Join Date : Feb 2016
    Posts : 10
    windows 10
    Thread Starter

    yes I can ping the remote machine. The remote machine is a command-line-only server, there's no gui so teamviewer can't be used. I've checked the windows 10 firewall and made sure remote desktop is enabled but still it won't work. It's hopeless. I also tried vnc but that doesn't work either, I don't think vnc is designed to work with virtualbox guests.
    I think the only thing I can do is uninstall and re-install remote desktop but as yet I can't find any way to do that.
      My ComputerSystem Spec
  10.    23 Feb 2016 #10
    Join Date : Oct 2014
    Posts : 168
    Windows 10 Enterprise

    On the windows 10 box, are you using a local account or a Microsoft account? If you're using a Microsoft account, switch to a local account and see if that will make a difference.
      My ComputerSystem Spec

 
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