Lose WiFi connection after screen re-enable, after timed screen shutdn


  1. Posts : 4
    Windows 10
       #1

    Lose WiFi connection after screen re-enable, after timed screen shutdn


    I have an Insignia 8" tablet that I use to listen to an internet radio station. WiFi connection to my 2Wire 3801HGV router. I have it powered by the AC charger. I have the display to turn off after 5 minutes, never to go into sleep mode when powered by AC. After the 5 minutes the display is turned off, the music continues as expected and will continue for hours. But if I try to do anything I loose my WiFi.


    Right after the screen is shut off I can enable it again with a stroke. Then the music stops. I no longer have internet access.


    Network settings says I still am connected but somewhere the connection is broken. I disconnect from my router and then try to reconnect and it will not. I get, Checking Network Requirements, Can't connect to this Network. The only way I have been able to get connected is to do a restart.


    Any ideas on how to solve this problem? I have not found any settings that have been useful. All it should be doing is shutting off the screen. Not go into any other sleep or power down state.
      My Computer


  2. Posts : 1,261
    Windows 11 25131.100)
       #2

    Hi Rudy,
    Welcome to the forums, go to Device manager, expand Network adapters, right click Wi-Fi, Properties, go to Power management tab, untick "Allow the computer to turn off......" and reboot, HTH.
      My Computers


  3. Posts : 4
    Windows 10
    Thread Starter
       #3

    brummyfan said:
    go to Device manager, expand Network adapters, right click Wi-Fi,

    Properties, go to Power management tab, untick "Allow the computer to turn off......" and reboot, HTH.
    When I expand Network adapters I get,

    >Network adapters
    Realtek RTL8723 Wireless LAN 802.11n SDIO Network Adapter
    Update Driver Software
    Disable
    Uninstall
    Scan for hardware changes
    Properties


    I do properties on it and I get the following options.

    General Advanced Driver Details Events Resources

    Advanced options are
    Antenna Diversity
    Bandwidth
    Multi-Channel Concurrent
    Wake on Magic Packet
    Wake on Pattern Match
    Wireless Mode

    I don't have anything that looks like power management there.

    Under Power Options
    Sleep
    Hibernate
    On Battery: Never
    Plugged in: Never
    Display
    Turn off display after
    On battery: 4 Minutes
    Plugged in: 10 Minutes

    I did a search on the internet for "Allow the computer to turn off" and I did see one example with Power Management as a tab in properties of the device. (a mouse) There is no Power Management tab in the properties for the Realtek adapter on my tablet.

    When I look at Properties
    Details
    Property - Power Data
    I get
    Power capabilities:
    0000005D
    PDCAP_D0_SUPPORTED
    PDCAP_D2_SUPPORTED
    PDCAP_D3_SUPPORTED
    PDCAP_WAKE_FROM_D0_SUPPORTED
    PDCAP_WAKE_FROM_D2_SUPPORTED

    Power state mappings:
    S0 -> D0
    S1 -> D3
    S2 -> D3
    S3 -> D3
    S4 -> D3
    S5 -> D3


    brummyfan - Thank you for the welcome.
      My Computer


  4. Posts : 1,261
    Windows 11 25131.100)
       #4

    Hi Rudy,
    I missed that it's a tablet and wait for someone else to chime in as I am not familiar with the tablets, sorry.
      My Computers


  5. Posts : 4
    Windows 10
    Thread Starter
       #5

    brummyfan said:
    Hi Rudy,
    I missed that it's a tablet and wait for someone else to chime in as I am not familiar with the tablets, sorry.
    Your post got me to look into areas that I had not checked. All good.
      My Computer


  6. Posts : 1,261
    Windows 11 25131.100)
       #6

    Rudy said:
    Your post got me to look into areas that I had not checked. All good.
    I'm glad for you and well done.
      My Computers


  7. Posts : 8
    Windows 10 64bit
       #7

    Hey, same problem here, but with lan connection. Unticked Sleep in device manager.
    What else I can do?

    I've checked powercfg and Intel Ethernet Device is there wake programmable.
    Hope this info help to you..I'm not sure if this wake settings is also connected with my problem.
    (check attached photo)

    Just want to fix this annoying internet disconnection during the night.
    Attached Thumbnails Attached Thumbnails Lose WiFi connection after screen re-enable, after timed screen shutdn-11.jpg  
      My Computer


  8. Posts : 2
    Windows 10
       #8

    Would you share your solution


    Rudy said:
    Your post got me to look into areas that I had not checked. All good.
    Hi Rudy,

    I've been running into the same problem with my tablet.

    Could you share how you got this dropping wifi problem fixed?

    TIA
      My Computer


  9. Posts : 4
    Windows 10
    Thread Starter
       #9

    This will not be any help. I couldn't fix it. But it seems like a Windows update fixed it eventually. Its been a while so I forget the details.
      My Computer


  10. Posts : 2
    Windows 10
       #10

    Rudy said:
    This will not be any help. I couldn't fix it. But it seems like a Windows update fixed it eventually. Its been a while so I forget the details.
    OK, thank you for the reply.
      My Computer


 

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