Can't detect servers and random internet give outs


  1. thedeathinferno
    Posts : 4
    Windows 10
       New #1

    Can't detect servers and random internet give outs


    I am an avid gamer. recently I've switched internet providers. I have been given their "excellent" modem.

    Issue is, I can no longer detect servers and sometimes i randomly have moments of no internet. my internet provider says its supposed to be 25KB/s but that seems to be very far from the case. does anyone know what to do? I have reset my host files, uninstalled all my anti-viruses, and even uninstalled steam. None of which have worked. Does anyone know the problem?
      My Computer
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  3. Samuria
    Posts : 8,103
    windows 10
       New #2

    Welcome to the forum run this www.crewetown.co.uk/wireless.exe you MUST right click and choose run as admin it cover all types of network post results
      My Computer
    Quote Quote

  4. thedeathinferno
    Posts : 4
    Windows 10
    Thread Starter
       New #3

    Samuria said:
    Welcome to the forum run this www.crewetown.co.uk/wireless.exe you MUST right click and choose run as admin it cover all types of network post results
    This is what i got:

    Code:
    Windows IP Configuration

   Host Name . . . . . . . . . . . . : The-True-Light
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Ethernet:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
   Physical Address. . . . . . . . . : 64-00-6A-0D-CE-20
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Local Area Connection* 2:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
   Physical Address. . . . . . . . . : 12-6D-C7-0D-59-1D
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wi-Fi:

   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Dell Wireless 1705 802.11b/g/n (2.4GHZ)
   Physical Address. . . . . . . . . : 60-6D-C7-0D-59-1D
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::f92f:f0d0:fee6:d38%10(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.0.3(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Sunday, March 12, 2017 5:15:40 PM
   Lease Expires . . . . . . . . . . : Sunday, March 12, 2017 8:45:45 PM
   Default Gateway . . . . . . . . . : 192.168.0.1
   DHCP Server . . . . . . . . . . . : 192.168.0.1
   DHCPv6 IAID . . . . . . . . . . . : 73428423
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1D-81-86-C0-64-00-6A-0D-CE-20
   DNS Servers . . . . . . . . . . . : 74.204.142.146
                                       4.2.2.2
   NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Bluetooth Network Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Bluetooth PAN HelpText
   Physical Address. . . . . . . . . : 60-6D-C7-0D-59-1E
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{8E386900-315F-4D7D-AA93-9DBA068B638D}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:90d7:2cbf:2231:3f57:fffc(Preferred) 
   Link-local IPv6 Address . . . . . : fe80::2cbf:2231:3f57:fffc%14(Preferred) 
   Default Gateway . . . . . . . . . : ::
   DHCPv6 IAID . . . . . . . . . . . : 150994944
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1D-81-86-C0-64-00-6A-0D-CE-20
   NetBIOS over Tcpip. . . . . . . . : Disabled
 
Interface name : Wi-Fi 
There are 1 networks currently visible. 

SSID 1 : ARRIS-2F62
    Network type            : Infrastructure
    Authentication          : WPA2-Personal
    Encryption              : CCMP 
    BSSID 1                 : 14:ab:f0:45:2f:60
         Signal             : 84%  
         Radio type         : 802.11n
         Channel            : 11 
         Basic rates (Mbps) : 1 2 5.5 11
         Other rates (Mbps) : 6 9 12 18 24 36 48 54


Profiles on interface Wi-Fi:

Group policy profiles (read only)
---------------------------------
    <None>

User profiles
-------------
    All User Profile     : ARRIS-2F62
    All User Profile     : ARRIS-3902
    All User Profile     : BEC_C2B0


Pinging 194.119.131.66 with 32 bytes of data:
Reply from 194.119.131.66: bytes=32 time=171ms TTL=47
Reply from 194.119.131.66: bytes=32 time=170ms TTL=47
Reply from 194.119.131.66: bytes=32 time=159ms TTL=47
Reply from 194.119.131.66: bytes=32 time=168ms TTL=47

Ping statistics for 194.119.131.66:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 159ms, Maximum = 171ms, Average = 167ms

Pinging plus.net [212.159.8.2] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 212.159.8.2:
    Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

Tracing route to cns1.uk.vianw.net [194.119.131.66]
over a maximum of 30 hops:

  1     1 ms     1 ms     1 ms  192.168.0.1 
  2     *        *        *     Request timed out.
  3    33 ms    29 ms    29 ms  host-74-204-140-252.vyvebroadband.net [74.204.140.252] 
  4    27 ms    27 ms    31 ms  te0-19-0-6.ccr41.dfw03.atlas.cogentco.com [38.122.24.17] 
  5     *        *        *     Request timed out.
  6   162 ms   159 ms   159 ms  ae-128-3514.edge6.London1.Level3.net [4.69.166.69] 
  7   167 ms   169 ms   163 ms  CLARANET.edge6.London1.Level3.net [212.113.9.106] 
  8   161 ms   159 ms   159 ms  tengige0-0-1-0-t6-ar14.router.uk.clara.net [195.157.3.106] 
  9   167 ms   169 ms   159 ms  cns1.uk.vianw.net [194.119.131.66] 

Trace complete.
These Windows services are started:

   Application Information
   AtherosSvc
   Background Intelligent Transfer Service
   Background Tasks Infrastructure Service
   Base Filtering Engine
   Bluetooth Support Service
   CDPUserSvc_51035
   Client License Service (ClipSVC)
   CNG Key Isolation
   COM+ Event System
   Connected Devices Platform Service
   Connected User Experiences and Telemetry
   Contact Data_51035
   CoreMessaging
   Credential Manager
   Cryptographic Services
   Cyberlink RichVideo Service(CRVS)
   Data Sharing Service
   DCOM Server Process Launcher
   Dell Customer Connect
   Dell Data Vault
   Dell Data Vault Wizard
   Dell Digital Delivery Service
   Dell Help & Support
   Dell SupportAssist Agent
   Dell Update Service
   Device Association Service
   DHCP Client
   Diagnostic Policy Service
   Diagnostic Service Host
   Diagnostic System Host
   Distributed Link Tracking Client
   DNS Client
   Function Discovery Provider Host
   Function Discovery Resource Publication
   Geolocation Service
   Group Policy Client
   Hi-Rez Studios Authenticate and Update Service
   HomeGroup Provider
   Human Interface Device Service
   IKE and AuthIP IPsec Keying Modules
   Intel(R) Dynamic Application Loader Host Interface Service
   Intel(R) HD Graphics Control Panel Service
   Intel(R) Management and Security Application Local Management Service
   Intel(R) Rapid Storage Technology
   Intel(R) Security Assist
   IP Helper
   Local Session Manager
   Malwarebytes Service
   Network Connected Devices Auto-Setup
   Network Connection Broker
   Network List Service
   Network Location Awareness
   Network Store Interface Service
   Plug and Play
   PnkBstrA
   Power
   Print Spooler
   Product Registration
   Program Compatibility Assistant Service
   Quality Windows Audio Video Experience
   Realtek Audio Service
   Remote Access Connection Manager
   Remote Procedure Call (RPC)
   RPC Endpoint Mapper
   Secure Socket Tunneling Protocol Service
   Security Accounts Manager
   Security Center
   Server
   Shell Hardware Detection
   SSDP Discovery
   State Repository Service
   Steam Client Service
   Storage Service
   Superfetch
   Sync Host_51035
   System Event Notification Service
   System Events Broker
   Task Scheduler
   TCP/IP NetBIOS Helper
   Telephony
   Themes
   Tile Data model server
   Time Broker
   User Data Access_51035
   User Data Storage_51035
   User Manager
   User Profile Service
   Windows Audio
   Windows Audio Endpoint Builder
   Windows Connection Manager
   Windows Defender Network Inspection Service
   Windows Defender Service
   Windows Driver Foundation - User-mode Driver Framework
   Windows Event Log
   Windows Firewall
   Windows Font Cache Service
   Windows License Manager Service
   Windows Management Instrumentation
   Windows Presentation Foundation Font Cache 3.0.0.0
   Windows Push Notifications System Service
   Windows Search
   WinHTTP Web Proxy Auto-Discovery Service
   WLAN AutoConfig
   Workstation

The command completed successfully.


Microsoft Windows [Version 10.0.14393]

Image Name                     PID Session Name        Session#    Mem Usage
========================= ======== ================ =========== ============
System Idle Process              0 Services                   0          4 K
System                           4 Services                   0      1,588 K
smss.exe                       380 Services                   0      1,080 K
csrss.exe                      568 Services                   0      3,924 K
wininit.exe                    668 Services                   0      4,476 K
csrss.exe                      680 Console                    1      8,796 K
winlogon.exe                   772 Console                    1      8,440 K
services.exe                   816 Services                   0      6,396 K
lsass.exe                      836 Services                   0     13,676 K
svchost.exe                    920 Services                   0     22,760 K
svchost.exe                    988 Services                   0     11,740 K
dwm.exe                        512 Console                    1     44,988 K
svchost.exe                    504 Services                   0     56,016 K
svchost.exe                    884 Services                   0     29,488 K
svchost.exe                   1028 Services                   0    104,104 K
svchost.exe                   1160 Services                   0     21,380 K
svchost.exe                   1328 Services                   0     19,860 K
dasHost.exe                   1356 Services                   0     16,936 K
igfxCUIService.exe            1452 Services                   0      7,760 K
svchost.exe                   1556 Services                   0     27,280 K
svchost.exe                   1620 Services                   0      9,344 K
RtkAudioService64.exe         1832 Services                   0      6,456 K
RAVBg64.exe                   1884 Console                    1     10,360 K
RAVBg64.exe                   1900 Console                    1      9,800 K
svchost.exe                   1928 Services                   0     10,832 K
svchost.exe                   2024 Services                   0     13,152 K
spoolsv.exe                   2056 Services                   0     11,540 K
AdminService.exe              2272 Services                   0      5,956 K
PnkBstrA.exe                  2332 Services                   0      5,628 K
svchost.exe                   2372 Services                   0     24,072 K
MBAMService.exe               2396 Services                   0     34,748 K
HiPatchService.exe            2420 Services                   0     33,172 K
RichVideo.exe                 2428 Services                   0      6,096 K
svchost.exe                   2508 Services                   0     20,124 K
MsMpEng.exe                   2568 Services                   0    107,752 K
Memory Compression            2684 Services                   0    220,620 K
svchost.exe                   3284 Services                   0     10,716 K
NisSrv.exe                    3700 Services                   0     13,400 K
svchost.exe                   4460 Console                    1     29,764 K
taskhostw.exe                 4484 Console                    1     20,984 K
sihost.exe                    4620 Console                    1     22,896 K
RuntimeBroker.exe             4848 Console                    1     49,608 K
explorer.exe                  1148 Console                    1    103,448 K
PresentationFontCache.exe     4116 Services                   0     15,088 K
igfxEM.exe                    4764 Console                    1     10,548 K
igfxHK.exe                    4788 Console                    1      7,708 K
igfxTray.exe                  4892 Console                    1     10,012 K
Microsoft.StickyNotes.exe     4900 Console                    1     67,244 K
ShellExperienceHost.exe       4368 Console                    1     79,408 K
SearchIndexer.exe             5292 Services                   0     33,208 K
SearchUI.exe                  5376 Console                    1     75,448 K
RemindersServer.exe           6032 Console                    1     20,072 K
SkypeHost.exe                 6112 Console                    1     31,632 K
SettingSyncHost.exe           6748 Console                    1      3,676 K
RAVBg64.exe                   6820 Console                    1        756 K
RtkNGUI64.exe                 7020 Console                    1     11,848 K
RAVBg64.exe                   7100 Console                    1     10,788 K
WavesSvc64.exe                6228 Console                    1      5,892 K
MSASCuiL.exe                  6440 Console                    1     10,964 K
mbamtray.exe                   852 Console                    1     27,132 K
OneDrive.exe                   516 Console                    1     26,452 K
netsession_win.exe            1460 Console                    1      8,720 K
BingSvc.exe                   1628 Console                    1     13,936 K
netsession_win.exe            1240 Console                    1     14,648 K
WargamingGameUpdater.exe      4292 Console                    1     13,940 K
MpCmdRun.exe                  5056 Services                   0      9,692 K
CLMLSvc_P2G8.exe               972 Console                    1        828 K
aeriaignite.exe               3296 Console                    1     40,964 K
Steam.exe                     2552 Console                    1     69,156 K
Spotify.exe                   5752 Console                    1     62,916 K
Spotify.exe                   6404 Console                    1     13,884 K
Spotify.exe                   7312 Console                    1     36,900 K
SpotifyWebHelper.exe          7440 Console                    1      7,488 K
Spotify.exe                   7888 Console                    1     81,376 K
IAStorIcon.exe                4472 Console                    1     23,948 K
steamwebhelper.exe            8924 Console                    1     47,156 K
SteamService.exe              4132 Services                   0     10,164 K
DCCService.exe                8308 Services                   0     31,048 K
MDLCSvc.exe                   8356 Services                   0     49,180 K
DellDataVaultWiz.exe          9072 Services                   0      9,212 K
WmiPrvSE.exe                  7576 Services                   0     16,632 K
WmiPrvSE.exe                  8416 Services                   0     10,456 K
DeliveryService.exe           9144 Services                   0     30,024 K
WmiPrvSE.exe                  8780 Services                   0     34,740 K
DellUpService.exe             2308 Services                   0     32,788 K
DellUpTray.exe                1872 Console                    1     38,596 K
IAStorDataMgrSvc.exe          8184 Services                   0     36,972 K
jhi_service.exe               8300 Services                   0      5,840 K
LMS.exe                       8152 Services                   0     10,176 K
PRSvc.exe                     9236 Services                   0     47,004 K
SupportAssistAgent.exe        9360 Services                   0     40,376 K
DellDataVault.exe             9988 Services                   0     13,980 K
dllhost.exe                  11012 Console                    1     14,876 K
dllhost.exe                   9652 Console                    1      8,860 K
ApplicationFrameHost.exe     10016 Console                    1     17,940 K
fontdrvhost.exe              10420 Console                    1      3,008 K
Discord.exe                  12096 Console                    1     63,084 K
Discord.exe                   5500 Console                    1     25,132 K
Discord.exe                   5880 Console                    1     77,584 K
isa.exe                      10564 Services                   0     11,560 K
steamwebhelper.exe            4316 Console                    1     73,684 K
Taskmgr.exe                   5660 Console                    1     34,556 K
svchost.exe                   6876 Services                   0      6,864 K
smartscreen.exe              11872 Console                    1     24,504 K
firefox.exe                   7496 Console                    1    219,612 K
wireless.exe                  7016 Console                    1     11,420 K
SearchProtocolHost.exe        9596 Services                   0     11,368 K
SearchFilterHost.exe          2796 Services                   0      7,336 K
cmd.exe                      11556 Console                    1      3,596 K
conhost.exe                  11520 Console                    1     11,616 K
tasklist.exe                  5820 Console                    1      8,140 K

   MTU  MediaSenseState   Bytes In  Bytes Out  Interface
------  ---------------  ---------  ---------  -------------
  1500                5          0          0  Ethernet
  1500                1  493472538   38362883  Wi-Fi
  1500                5          0          0  Local Area Connection* 2
  1500                5          0          0  Bluetooth Network Connection
4294967295                1          0      49651  Loopback Pseudo-Interface 1

Querying active state...

TCP Global Parameters
----------------------------------------------
Receive-Side Scaling State          : enabled 
Chimney Offload State               : disabled 
NetDMA State                        : disabled 
Direct Cache Access (DCA)           : disabled 
Receive Window Auto-Tuning Level    : normal 
Add-On Congestion Control Provider  : none 
ECN Capability                      : disabled 
RFC 1323 Timestamps                 : disabled 
Initial RTO                         : 3000 
Receive Segment Coalescing State    : disabled 
Non Sack Rtt Resiliency             : disabled 
Max SYN Retransmissions             : 2 
TCP Fast Open                       : enabled 

===========================================================================
Interface List
 17...64 00 6a 0d ce 20 ......Realtek PCIe GBE Family Controller
  8...12 6d c7 0d 59 1d ......Microsoft Wi-Fi Direct Virtual Adapter
 10...60 6d c7 0d 59 1d ......Dell Wireless 1705 802.11b/g/n (2.4GHZ)
 11...60 6d c7 0d 59 1e ......Bluetooth PAN HelpText
  1...........................Software Loopback Interface 1
 12...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 14...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.0.1      192.168.0.3     50
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    331
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    331
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    331
      192.168.0.0    255.255.255.0         On-link       192.168.0.3    306
      192.168.0.3  255.255.255.255         On-link       192.168.0.3    306
    192.168.0.255  255.255.255.255         On-link       192.168.0.3    306
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    331
        224.0.0.0        240.0.0.0         On-link       192.168.0.3    306
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    331
  255.255.255.255  255.255.255.255         On-link       192.168.0.3    306
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 14    331 ::/0                     On-link
  1    331 ::1/128                  On-link
 14    331 2001::/32                On-link
 14    331 2001:0:9d38:90d7:2cbf:2231:3f57:fffc/128
                                    On-link
 10    306 fe80::/64                On-link
 14    331 fe80::/64                On-link
 14    331 fe80::2cbf:2231:3f57:fffc/128
                                    On-link
 10    306 fe80::f92f:f0d0:fee6:d38/128
                                    On-link
  1    331 ff00::/8                 On-link
 10    306 ff00::/8                 On-link
 14    331 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
The requested operation requires elevation.
Server:  host-74-204-142-146.vyvebroadband.net
Address:  74.204.142.146

Name:    portal.plus.net
Addresses:  212.159.9.2
      212.159.8.2
Aliases:  Plusnet | Phone and Broadband Deals - Fast, Cheap & Reliable


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    Aeria Ignite    REG_SZ    "C:\Program Files (x86)\Aeria Games\Ignite\aeriaignite.exe" silent
    SunJavaUpdateSched    REG_SZ    "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"



HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    OneDrive    REG_SZ    "C:\Users\braedan is awesome\AppData\Local\Microsoft\OneDrive\OneDrive.exe" /background
    Steam    REG_SZ    "C:\Program Files (x86)\Steam\steam.exe" -silent
    Akamai NetSession Interface    REG_SZ    "C:\Users\braedan is awesome\AppData\Local\Akamai\netsession_win.exe"
    BingSvc    REG_SZ    C:\Users\braedan is awesome\AppData\Local\Microsoft\BingSvc\BingSvc.exe
    Overwolf    REG_SZ    "C:\Program Files (x86)\Overwolf\OverwolfLauncher.exe" -overwolfsilent
    World of Warships    REG_SZ    "C:\Games\World_of_Warships\WargamingGameUpdater.exe"
    RESTART_STICKY_NOTES    REG_SZ    C:\Windows\System32\StikyNot.exe
    Spotify Web Helper    REG_SZ    "C:\Users\braedan is awesome\AppData\Roaming\Spotify\SpotifyWebHelper.exe"
    Spotify    REG_SZ    "C:\Users\braedan is awesome\AppData\Roaming\Spotify\Spotify.exe" -autostart -minimized
    Speech Recognition    REG_SZ    "C:\WINDOWS\Speech\Common\sapisvr.exe" -SpeechUX -Startup
    Discord    REG_SZ    C:\Users\braedan is awesome\AppData\Local\Discord\app-0.0.297\Discord.exe
    Last edited by Brink; 12 Mar 2017 at 20:08. Reason: code box
      My Computer
    Quote Quote

  6. Samuria
    Posts : 8,103
    windows 10
       New #4

    You need to change the lease time on the router to 7 days its set to 3 hours so it can drop as it renews
    set your dns to 208.67.222.222 & 208.67.220.220

    stop this running and remove it it can kill your network
    Akamai NetSession Interface REG_SZ "C:\Users\braedan is awesome\AppData\Local\Akamai\netsession_win.exe

    wwhat is your speed Speedtest.net by Ookla - The Global Broadband Speed Test
      My Computer
    Quote Quote

  7. thedeathinferno
    Posts : 4
    Windows 10
    Thread Starter
       New #5

    What about my TV? it's one of those that can uses stuff like Netflix and Youtube(my Gma lives with me and constantly uses it). Also the test results are : Ping 20ms, DLS: 23.62Mbps, and UPS:3.13Mbps.
      My Computer
    Quote Quote

  8. thedeathinferno
    Posts : 4
    Windows 10
    Thread Starter
       New #6

    ... well i can at least detect the history servers, but i cannot join them...
      My Computer
    Quote Quote

 

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