1.    28 Jan 2016 #1
    Join Date : Aug 2015
    Posts : 6
    Windows 10 Pro

    Windows 10 Internet Problem - FIXED!!!

    I have been dealing with the vexing issue of limited or no internet on a Windows 10 PC for months. My Windows 10 laptop does not suffer from this issue, but my custom desktop PC had the vexing condition of the internet dropping offline 5 to 30 minutes after a startup from power on or reset. I researched all of the noted issues on the forums and tried all of the “fixes”. Nothing worked. I dug a little deeper and it looks like I have fixed the issue – my internet has been up for 12 hours as a result. Not sure exactly what did it but here is the barebones of what I did:

    1. Control Panel > Hardware and Sound > Device Manager > Network Adapters > Wireless USB Adapter > Power Management Tab > uncheck “Allow the computer to turn off this device to save power”.
    2. Control Panel > Hardware and Sound > Device Manager > Universal Serial Bus controllers > USB Root Hub > Power Management Tab > uncheck “Allow the computer to turn off this device to save power”.
      1. Note - I had multiple USB Root Hubs (one of which my USB 3.0 Wireless USB Adapter is plugged into) so I did this for all of them.

    3. Ensure you have the latest Wireless Adapter driver – mine was OK
      1. Note – I also updated the wired adapter driver which was out of date – it did not completely resolve my problem but for some strange reason this resulted in a more stable wireless connection.
      2. New Note - I found an issue with my motherboard USB 3.0 controllers - both would shut down (this correctly led me away from the wireless device being an issue). Windows 10 installed a Microsoft driver for the motherboard Etron® EJ168 USB 3.0 controller and hub [Etron USB 3.0 Extensible Host Controller (2x); Etron USB 3.0 Extensible Root Hub (2x)]. Apparently the Microsoft driver is not compatible with these Etron devices. I found and installed the latest Etron driver and have had absolutely no problems for 24 hrs. *****It looks like that Microsoft driver was the problem all along*****I wonder how many others are fighting an apparent network USB device / adapter / driver problem when the real problem is the USB controller driver*****

    4. Control Panel > Network and Sharing Center > View network status and tasks > click on the internet connection (brings up the Wi-Fi Status window) > click on the “Wireless Properties” button and enable the “Connect automatically when the network is in range”.
      1. Note – I also enabled the “Connect even if the network is not broadcasting its name (SSID).

    5. Lastly - TCP Optimizer v4.0.3[from http://www.speedguide.net/downloads.php] and ran the optimizer with the optimal settings enabled.

    I will let you know if there are any further issues associated with the problem, but after 12 hours, I feel good about this fix….

    Chuck S
    Last edited by AlphaStealthSYS; 03 Feb 2016 at 21:08.
      My ComputerSystem Spec


Similar Threads
Thread Forum
Problem with internet speed connection. Slower internet on win 10.
Hi all. I have a weird problem with my internet connection. After i had instaled win 10, my interned slowed down. Before i had speed around 50 mbps (old result under) http://e-speedtest.com/test/785260 Now my speed is 10-15 mbps - no more....
Network and Sharing
Solved Start Menu problem - fixed.
I've just found a solution to a problem I had with the start menu in 10130 and thought I'd post it here in case others are having the same problem. This morning there was nothing I could do to open the start menu - tried everything. Then I...
General Support
Fixed Win 10 but have slight problem booting (Need help please)
I thank everyone for the tutorials that helped me install Win 10 and get it working. My problem is I have Win 8.1 Pro on a Samsung EVO SSD T-1. I went out and bought a Samsung 225 gig SSD HDD to install Win 10. I downloaded the Win 7 ISO and it...
Installation and Upgrade
Solved I hope someone can help me get to the Windows Ten Forum
Seems strange huh? Well, here's the story. I am now using Firefox- the latest version, to get to the Windows Ten Forum but when I get there, all I get is what's on the attached graphic. I can use the links there but cannot not see everything else...
Browsers and Email
Windows 9: A new hope
Windows 10 News
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 21:38.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App

Windows 10 Forums