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  1.    14 Jan 2016 #11
    Join Date : Apr 2015
    Posts : 12,952
    W10Prox64

    Quote Originally Posted by jamesk View Post
    I have a site using the ip 162.255.118.46 but it will always switch back to the shopify store ip.... 23.227.38.32
    I have tried shutting down the DNS Client, but it always starts back up..
    Nothing showed up on the malware scan.
    What browsers are installed on the system?
    Do you have Ccleaner installed?
      My ComputerSystem Spec
  2.    14 Jan 2016 #12
    Join Date : Apr 2015
    Posts : 12,952
    W10Prox64

    Quote Originally Posted by jamesk View Post
    I have a site using the ip 162.255.118.46 but it will always switch back to the shopify store ip.... 23.227.38.32
    I have tried shutting down the DNS Client, but it always starts back up..
    Nothing showed up on the malware scan.
    Seems there are some issues with that IP
    https://www.virustotal.com/en/ip-add...6/information/

    Better get Malwarebytes Antiexploit installed on your system, and don't turn the firewall off!

    Please advise what browser(s) you are using and uninstall all toolbars in all of them.
      My ComputerSystem Spec
  3.    14 Jan 2016 #13
    Join Date : Jan 2016
    Manila Philippines
    Posts : 9
    windows 10 64 Beet

    Quote Originally Posted by jamesk View Post
    I have a site using the ip 162.255.118.46 but it will always switch back to the shopify store ip.... 23.227.38.32
    I have tried shutting down the DNS Client, but it always starts back up..
    Nothing showed up on the malware scan.
    Check your browser's shortcuts under settings, there should be some links to the old site being triggered.

    Or maybe a redirect page, because as of now it returns 404 and the only running site is under 23.227.38.32 which is the new site for shopify...
      My ComputerSystem Spec
  4.    15 Jan 2016 #14
    Join Date : Jan 2016
    Posts : 10
    windows 10
    Thread Starter

    How do I find where the ip is stored in windows, where it keeps getting changed...... I can do a flush dns, and it will work for a while, but it always goes back to the old ip address....
      My ComputerSystem Spec
  5.    15 Jan 2016 #15
    Join Date : Apr 2015
    Posts : 12,952
    W10Prox64

    Quote Originally Posted by jamesk View Post
    How do I find where the ip is stored in windows, where it keeps getting changed...... I can do a flush dns, and it will work for a while, but it always goes back to the old ip address....
    Open an administrative command prompt and enter

    Code:
    ipconfig /all
    Please answer my questions in post #11.
    Please also advise if you have any toolbars installed, what they are, and then uninstall them all.
      My ComputerSystem Spec
  6.    15 Jan 2016 #16
    Join Date : Jan 2016
    Posts : 10
    windows 10
    Thread Starter

    Quote Originally Posted by simrick View Post
    What browsers are installed on the system?
    Do you have Ccleaner installed?
    Hi, sorry thought I had sent the response...
    I am using FF and Chrome.......
    And yes, I just ran the cccleaner..
    thanks for helping
    james
      My ComputerSystem Spec
  7.    15 Jan 2016 #17
    Join Date : Jan 2016
    Posts : 10
    windows 10
    Thread Starter

    Quote Originally Posted by simrick View Post
    Open an administrative command prompt and enter

    Code:
    ipconfig /all
    Please answer my questions in post #11.
    Please also advise if you have any toolbars installed, what they are, and then uninstall them all.
    This is a screen shot of the ipconfig /all.
    http://screencast.com/t/PNUTZWEF

      My ComputerSystem Spec
  8.    15 Jan 2016 #18
    Join Date : Aug 2015
    San Francisco, California USA
    Posts : 1,005
    Windows XP/7/8/8.1/10, Linux, Android, FreeBSD Unix

    The problem might or might not be on your end but rather, have you bothered checking the DNS Zone files for the domain to see what the Time to Live values are as it may not have expired yet or the serial number for the zone file was not increased so it's not updated on the Internet.

    Use this for example and look at the IP returned as well as the TTL value:

    Network Tools: DNS,IP,Email

    and read this too:

    Nslookup - Checking DNS Records on Windows | Knowledge Center | Rackspace Hosting

    What you should do first is:
    Open up a command prompt and do nslookup <domainname> like nslookup XYZ (@xyz) | Twitter and see if it is returning the old or new IP. Then do the above if it's returning the old IP to confirm the internet sees it the same way. Seems everyone on this thread thinks it is related to Windows when the above should be done first, then only when the internet sees it correctly and it's only wrong on your machine, that is the only time when you should even try to figure out what is causing it on your side.
      My ComputerSystem Spec
  9.    15 Jan 2016 #19
    Join Date : Apr 2015
    Posts : 12,952
    W10Prox64

    Quote Originally Posted by jamesk View Post
    Hi, sorry thought I had sent the response...
    I am using FF and Chrome.......
    And yes, I just ran the cccleaner..
    thanks for helping
    james
    You might want to try resetting FF, IE and Chrome. Then also reset Edge, even though you are not using it.

    Then please open Ccleaner and go to Tools on the left, then Startup, then the Scheduled Tasks tab.
    Post a screenshot here or save to text file (bottom-right corner).

    You have uninstalled all toolbars right?
      My ComputerSystem Spec
  10.    15 Jan 2016 #20
    Join Date : Aug 2015
    San Francisco, California USA
    Posts : 1,005
    Windows XP/7/8/8.1/10, Linux, Android, FreeBSD Unix

    I think we need to hold out on giving the remedy until we know it's a problem on the computer because unless the DNS domain name shows on the internet to be correct, then it could actually be someone on the Master DNS forgetting to increase the serial number so that the secondary DNS and the rest of the internet updates and then there is the TTL as in Time to Live Variable which is in the zone files.
      My ComputerSystem Spec

 
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