1.    07 Jan 2016 #1
    Join Date : Nov 2015
    Dhaka, Bangladesh
    Posts : 27
    Windows 10 Pro 64-bit (10.0, Build 10586) (10586.th2_release.151121-2308)

    Qualcomm atheros qca9565 no wifi!!! Urgent help needed.


    After clean installation and installing all the proper drivers no matter what I do, I CANNOT TURN MY WIFI ON!!! Please I need urgent help! I just don't know what the problem is! I've tried the vpn solution, tried upgrading from windows 7 and 8.1 both. Nothing works. Absolutely no solution I could find! cannot turn the wifi on through my hp laptop network button which is f12 it just turns on airplane mode and off. Bluetooth is working. But for some reason the wifi is not turning on! I've upgraded everything through windows update and drivers! No luck! No matter how I try the wifi does not turn on! cannot turn it on by clicking the tray icon, neither from action center, neither from system settings and also disabling and renabling the adapter does not work! What should I do? I need urgent help!
    Attached Thumbnails Attached Thumbnails Untitled.png   Untitled2.png  
      My ComputerSystem Spec
  2.    07 Jan 2016 #2
    Join Date : Nov 2015
    Posts : 2,954
    64bit Win 10 Pro ver 1709 Build 16299.125

    Is there a switch on the laptop (side or front edges) that turns Wifi ON?
      My ComputersSystem Spec
  3.    07 Jan 2016 #3
    Join Date : Nov 2015
    Dhaka, Bangladesh
    Posts : 27
    Windows 10 Pro 64-bit (10.0, Build 10586) (10586.th2_release.151121-2308)
    Thread Starter

    Quote Originally Posted by philc43 View Post
    Is there a switch on the laptop (side or front edges) that turns Wifi ON?
    no. there's not.
      My ComputerSystem Spec
  4.    07 Jan 2016 #4
    Join Date : Nov 2015
    Posts : 2,954
    64bit Win 10 Pro ver 1709 Build 16299.125

    Quote Originally Posted by razrh View Post
    no. there's not.
    Some laptops have them and they are easily knocked so it was worth a try.

    A quick Google for your adaptor indicates that this lack of WIFI is a common problem. Some users find that turning Bluetooth off helps and Wifi can then be enabled.
      My ComputersSystem Spec
  5.    07 Jan 2016 #5
    Join Date : Nov 2015
    Dhaka, Bangladesh
    Posts : 27
    Windows 10 Pro 64-bit (10.0, Build 10586) (10586.th2_release.151121-2308)
    Thread Starter

    Quote Originally Posted by philc43 View Post
    Some laptops have them and they are easily knocked so it was worth a try.

    A quick Google for your adaptor indicates that this lack of WIFI is a common problem. Some users find that turning Bluetooth off helps and Wifi can then be enabled.
    Bluetooth is off. Still no Wifi. :/
      My ComputerSystem Spec
  6.    07 Jan 2016 #6
    Join Date : Nov 2015
    Posts : 2,954
    64bit Win 10 Pro ver 1709 Build 16299.125

    I guess I'm out of ideas, it is almost certainly a driver issue but you have already explored that route. Sometimes older drivers work better than the new ones but I've not used that adaptor so I can't advise which one works in W10.
      My ComputersSystem Spec
  7.    07 Jan 2016 #7
    Join Date : Jan 2016
    Posts : 151
    Windows 10

    Un-plug the Ethernet cable then turning on the Wi-Fi.
      My ComputerSystem Spec
  8.    09 Jan 2016 #8
    Join Date : Nov 2015
    Dhaka, Bangladesh
    Posts : 27
    Windows 10 Pro 64-bit (10.0, Build 10586) (10586.th2_release.151121-2308)
    Thread Starter

    Quote Originally Posted by Private View Post
    Un-plug the Ethernet cable then turning on the Wi-Fi.
    Resetting the BIOS by unplugging the RTC battery solved the problem!
      My ComputerSystem Spec
  9.    09 Jan 2016 #9
    Join Date : Nov 2015
    Posts : 2,954
    64bit Win 10 Pro ver 1709 Build 16299.125

    Glad you found the solution. :-)
      My ComputersSystem Spec

 


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