WiFi drops out and can't reconnect, computer hangs on shutdown/restart


  1. Posts : 12
    Windows 10 Pro
       #1

    WiFi drops out and can't reconnect, computer hangs on shutdown/restart


    Hey all,

    Hope I can get some help with a problem that has been bugging me since I installed W10.

    This problem appears to be random and happens a couple of time a month. It is really annoying. What happens is, the WiFi appears to stop working. It can't find any available networks and won't reconnect no matter what I do. I have even tried closing/restarting explorer but that does nothing. If I try to shut-down or restart my computer, it just hangs on the shut-down/restart screen. I have to hold down the power button to get my computer to shut-down. The weird thing is, after a restart, it works fine ...for a few weeks. It just seems very strange.

    I use a WiFi dongle. I have a couple of them so I tried each one - they all eventually give me the same result . I have a HP if that helps. I notice that my father in law's rig also does this occasionally. He also has a HP, albeit a different model.
      My Computer


  2. Posts : 69
    windows 10
       #2

    I'm having the same issues. I don't use a wifi dongle though. My computer is toshiba satellite P75. The problem has happened a couple of times since upgrading to Windows 10 a month ago.
      My Computer


  3. Posts : 1,261
    Windows 11 25131.100)
       #3

    Hi guys, could you please provide more info about your card and the driver version, it's very useful for someone to help you.
      My Computers


  4. Posts : 69
    windows 10
       #4

    updating device manager->network adapters->Intel(R) Dual Band Wireless-AC 7260 driver seems to solve the problem for me.
      My Computer


 

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