Modern apps not connecting to internet, desktop apps work fine.


  1. robby12315
    Posts : 1
    Windows 10 Pro
       New #1

    Modern apps not connecting to internet, desktop apps work fine.


    Hi,

    As the post title suggests, I am having trouble with the modern apps and connectivity. It feels like half my computer will connect to the internet, and the other half won't. Desktop apps like Chrome, Steam, Outlook, iTunes etc. all connect to the internet fine, but any of the Windows apps like Xbox, Store and (most frustratingly) Settings will not connect.

    In my network and sharing centre in the control panel it says 'You are not connected to any networks' - but in the system tray, and in the settings app it shows me as connected to my home wi-fi. I am on a desktop, and using a USB wireless adapter. I don't think the adapter is the problem as I have tried it on another desktop in our house on Windows 10 and it worked fine. Curiously also, when I click 'Adapter settings' in the control panel, it shows the wifi connection.

    I've tried updating the drivers for the wireless adapter, both through the Windows update and adapter website but to no avail (and as I mentioned, it seems the adapter works fine elsewhere). I've updated manually to the latest Windows 10 Pro build, i've done a DNS flush, I've tried disabling firewalls and anti-virus, I've tried disabling startup apps, I've done a clean install of Windows 10 and still am unable to fix the issue.

    If anyone has any ideas that might help that would be great. I'm happy to provide any more information if people need it.

    Thanks very much.
      My Computer
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  3. lifetec
    Posts : 654
    windows 10 Pro
       New #2

    Is your DNS client service running on your system .

    To resolve this problem, follow these steps:
    • Click Start, click Run, type services.msc, and then click OK.
    • In the list of services, click DNS Client.
    • Make sure that the Status column displays Started and that the Startup Type column displays Automatic.
    • If the service is not set to Started or if the startup type for the DNS Client service is not set to Automatic, follow these steps:
      • Right-click DNS Client, and then click Properties.
      • In the DNS Client Properties dialog box, click the General tab, and then click Automatic in the Startup type list.
      • Click Start, click Apply, and then click OK.
      My Computer
    Quote Quote

 

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