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  1.    05 Jan 2016 #1
    Join Date : Jan 2016
    Posts : 9
    Windows 10

    Unidentified Network Issue, even a refresh of windows 10 did not fix


    Hello, I have a desktop computer that I usually connect through ethernet to my home network using a d-link powerline adapter. The other night it just randomly stopped working, and had been working all day previously. I have been looking for a fix for two days now and have achieved nothing. I reset the resetlog.txt using command prompt, I have assured that my adapter is configured to automatically assign an IP address, I have used a restore point to return my computer to a time when the internet was working, and I have also refreshed Windows 10, currently on build 10586.36) and none of this has fixed my issue. I have an external wireless antenna that works fine and I get wifi through it without a problem. As I'm sure you have already guessed, I am not the most technically proficient person but I feel that I have exhausted all available resources to try to fix my problem, so I come here asking for help.

    Code:
    Microsoft Windows [Version 10.0.10586]
    (c) 2015 Microsoft Corporation. All rights reserved.
    
    
    C:\Users\User>ipconfig /all
    
    
    Windows IP Configuration
    
    
       Host Name . . . . . . . . . . . . : User-PC
       Primary Dns Suffix  . . . . . . . :
       Node Type . . . . . . . . . . . . : Hybrid
       IP Routing Enabled. . . . . . . . : No
       WINS Proxy Enabled. . . . . . . . : No
    
    
    Ethernet adapter Ethernet 2:
    
    
       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Qualcomm Atheros AR8161 PCI-E Gigabit Ethernet Controller (NDIS 6.30)
       Physical Address. . . . . . . . . : 94-DE-80-A3-49-FA
       DHCP Enabled. . . . . . . . . . . : Yes
       Autoconfiguration Enabled . . . . : Yes
    
    
    Wireless LAN adapter Local Area Connection* 2:
    
    
       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
       Physical Address. . . . . . . . . : 68-17-29-3C-8A-08
       DHCP Enabled. . . . . . . . . . . : Yes
       Autoconfiguration Enabled . . . . : Yes
    
    
    Ethernet adapter Ethernet:
    
    
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Intel(R) Ethernet Connection I217-V
       Physical Address. . . . . . . . . : 94-DE-80-A3-49-F8
       DHCP Enabled. . . . . . . . . . . : Yes
       Autoconfiguration Enabled . . . . : Yes
       Link-local IPv6 Address . . . . . : fe80::507b:25ac:3c36:45d6%20(Preferred)
       Autoconfiguration IPv4 Address. . : 169.254.69.214(Preferred)
       Subnet Mask . . . . . . . . . . . : 255.255.0.0
       Default Gateway . . . . . . . . . :
       DHCPv6 IAID . . . . . . . . . . . : 177528448
       DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1E-1C-DC-90-94-DE-80-A3-49-F8
       DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
                                           fec0:0:0:ffff::2%1
                                           fec0:0:0:ffff::3%1
       NetBIOS over Tcpip. . . . . . . . : Enabled
    
    
    Wireless LAN adapter Wi-Fi:
    
    
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Intel(R) Centrino(R) Wireless-N 2230
       Physical Address. . . . . . . . . : 68-17-29-3C-8A-07
       DHCP Enabled. . . . . . . . . . . : Yes
       Autoconfiguration Enabled . . . . : Yes
       Link-local IPv6 Address . . . . . : fe80::b0fd:8b85:cf8a:9cc1%11(Preferred)
       IPv4 Address. . . . . . . . . . . : 192.168.0.111(Preferred)
       Subnet Mask . . . . . . . . . . . : 255.255.255.0
       Lease Obtained. . . . . . . . . . : Tuesday, January 05, 2016 2:34:53 PM
       Lease Expires . . . . . . . . . . : Tuesday, January 12, 2016 2:34:51 PM
       Default Gateway . . . . . . . . . : 192.168.0.1
       DHCP Server . . . . . . . . . . . : 192.168.0.1
       DHCPv6 IAID . . . . . . . . . . . : 90707753
       DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1E-1C-DC-90-94-DE-80-A3-49-F8
       DNS Servers . . . . . . . . . . . : 192.168.0.1
       NetBIOS over Tcpip. . . . . . . . : Enabled
    
    
    Ethernet adapter Bluetooth Network Connection:
    
    
       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
       Physical Address. . . . . . . . . : 68-17-29-3C-8A-0B
       DHCP Enabled. . . . . . . . . . . : Yes
       Autoconfiguration Enabled . . . . : Yes
    
    
    Tunnel adapter isatap.{5E8DE25F-4FB6-427A-B5EA-6B05399699AB}:
    
    
       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes
    
    
    Tunnel adapter isatap.{EFC60F08-9A89-4918-AF8A-7C00E5DF8BAB}:
    
    
       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes
    
    
    C:\Users\User>
    Last edited by Brink; 05 Jan 2016 at 14:48. Reason: code box
      My ComputerSystem Spec
  2.    05 Jan 2016 #2
    Join Date : Jan 2016
    Posts : 10
    Windows 10

    If you attempt to troubleshoot the connection, what error do you get?
      My ComputerSystem Spec
  3.    05 Jan 2016 #3
    Join Date : Aug 2014
    Forever West
    Posts : 3,905
    Win10 Home and Pro, Win10 Insider Preview, Win7 Home, Linux Mint

    What I don't see in the list for Ethernet Adapter is the IP numbers for the Default Gateway, usually required.
      My ComputerSystem Spec
  4.    05 Jan 2016 #4
    Join Date : Jan 2016
    Posts : 9
    Windows 10
    Thread Starter

    One or more network protocols are missing on this computer

    then as detailed information:

    "Windows Sockets registry entries required for network connectivity are missing."
      My ComputerSystem Spec
  5.    05 Jan 2016 #5
    Join Date : Jan 2016
    Posts : 9
    Windows 10
    Thread Starter

    Quote Originally Posted by Berton View Post
    What I don't see in the list for Ethernet Adapter is the IP numbers for the Default Gateway, usually required.
    Sorry please excuse my ignorance, where would I normally see these values and what does it mean that they are missing?
      My ComputerSystem Spec
  6.    05 Jan 2016 #6
    Join Date : Aug 2014
    Forever West
    Posts : 3,905
    Win10 Home and Pro, Win10 Insider Preview, Win7 Home, Linux Mint

    Quote Originally Posted by Aidan890 View Post
    Sorry please excuse my ignorance, where would I normally see these values and what does it mean that they are missing?
    I've gotten the required settings back by reinstalling the software for the Ethernet Adapter which usually comes on a disc with a computer or motherboard.
      My ComputerSystem Spec
  7.    05 Jan 2016 #7
    Join Date : Jan 2016
    Posts : 9
    Windows 10
    Thread Starter

    I will have to see if that disk is still around. I had my computer built by a someone else. Is it just a driver? Or something else? Why would this change happen suddenly?
      My ComputerSystem Spec
  8.    05 Jan 2016 #8
    Join Date : Jul 2015
    Land of Enchantment
    Posts : 169
    Win 10 Rel 1607

    You could attempt a repair using Windows Diagnose the Adapter tool. Control Panel, Network and Sharing Center, Change adapter settings. Select your network adapter and click on Diagnose this connection. This should locate the missing protocols and repair the connection.
      My ComputerSystem Spec
  9.    05 Jan 2016 #9
    Join Date : Jan 2016
    Posts : 9
    Windows 10
    Thread Starter

    Yeah I tried that early on and it did nothing for me. Could it be a hardware malfunction of some sort? Why is there no default gateway?
      My ComputerSystem Spec
  10.    05 Jan 2016 #10
    Join Date : Jul 2015
    Land of Enchantment
    Posts : 169
    Win 10 Rel 1607

    It very well could be a hardware issue. Could be your adapter has gone south but I doubt that. Once you get your adapter issue fixed the default gateway will be automatically discovered so not much to worry about there.
      My ComputerSystem Spec

 
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