network and printers not showing


  1. Posts : 1
    10
       #1

    network and printers not showing


    We have recently updated our four work computers to windows 10. Mine shows none of the network computers or printers under network. Under printers it shows one of our four printers but says driver unavailable and the spooler is not working.
    I can get onto two of the other computers using a link under my quick access bar which was set up on our previous windows, so it can go to these computers, but they are not showing up on the network.
    I have googled some of these questions and tried control panel/ administrative tools/ services/ to turn on UPnP Device host to automatic but it wont start and comes up with Error 1068: The dependancy service or group failed to start. Similar for SSDP discovery and Print spooler.
    Under change advanced sharing options I pick 'turn on network discovery' but it wont stay on/keeps going back off.
    I may be able to find a way to get onto the printers I need but would ideally like everything to show up properly under network.
    Any help would be appreciated.
    Lynley
      My Computer


  2. Posts : 494
    Win 10 Pro x64 versions
       #2

    Are you using a Microsoft account to logon to your computers? If so your problem is probably user name related. Under Win 10 with Microsoft Account logon your email address associated with the Microsoft Account is your user name. You would need to change you Network User Permissions Usernames to the email address used for your Microsoft Account.
      My Computer


 

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