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#11
I used my new pc for 6 days and it was fine: downloaded Windows 10, Open Office, etc and the wifi was perfect.
Just once I lost wifi, rebooted and it was fine again.
Then while working online I got this problem. I have followed the advice (which has worked for some)
- elevated command prompt
- netsh int ipv4 install
- reboot
Still failed. I also disabled ipv6. No good.
Note that my problem affects wifi and also LAN connection with cable.
Any other ideas please?
Yes, it would affect both your wifi and your LAN cable as the problem is that windows doesnt have/cant access/has wrong network protocols. What the command does is install or reinstalls the ipv4, which theoretically should give windows ipv4 protocols back. You could try
ipconfig /release
ipconfig /flushdns
ipconfig /renew
Though i doubt it'll work.
Thanks. I had typed the command incorrectly. However, it didn't fix the problem. I still don't have internet access, troubleshooter shows missing protocols, windows sockets registry entries missing.
not an expert, but had a similar problem with troubleshooter telling me I was missing network protocols and could not fix it automatically. A search turned up this, and it worked for me, maybe it is the same as what has already been suggested,
from the admin command prompt
netsh winsock reset catalog
netsh int ip reset
ipconfig /flushdns
then restart
did not try the following but some folks suggested trying a system file repair, if the preceding does not work,
sfc scannow
recommend read about this prior to trying, I did not try it.
Thanks Aurthur. I tried that and it didn't change anything. The SFC scan showed no errors.