One or more network protocols are missing, solution

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  1. Posts : 2
    windows 10

    my windows 10 toshiba laptop had no problems accessing the wifi yesterday, i wake up to find out i have to use the wifi my phone has to find a solution but to NO AVAIL! ive tried EVERYTHING ive read only to have to switch between the one or more network protocols r missing to cannot automatically detect proxy server. the solution above didnt help, neither did the command prompts for winsock or anything else. this problem happened a few days ago where the super who has access to the router reset it and i was back up and running. if i tell her it happened AGAIN, she will BLAME MY LAPTOP ( even though i will explain that when i use the wifi on my phone as a tether, i have NO ISSUES with using the internet ), and REFUSE TO RESET as " the lights r working on the router " so theres " nothing wrong " with it. the internet was included with my rent, yet this is twice in 3 days this happened where i had to wait nearly 5-6 hours before going on with WORKING WIFI. this is my way of contacting ppl, if it wont work because of negligent ppl, then y would i wanna PAY for something that WONT WORK half the time?!?!?! so yea on my toshiba LAPTOP with WINDOWS 10 it happens too! not just desktop pcs!
    efta said:
    I doubt it. If the same problem happens on multiple systems, the only common ground being the same OS build, its highly likely that the problems share the same source. The fact that there are different solutions to similar problems does not invalidate that.
      My Computer

  2. Posts : 1
    WIndows 10

    It worked for me!

    I have had my ASUS Zen laptop for over three years, and even though I had to replace the SSD and upgrade it from Win 8 to 10 six months ago, it had never failed to connect to the internet through WiFi. Today I installed a text editor (!) called Brackets which has a feature which enables it to display the resulting pages of HTML code on Google Chrome, without needing the installation of a private server. I was dazzled by the feature and finished using my laptop. On restart, I got the error message that is the subject of this thread.

    Win 10 isn't very helpful, teasing the user with the statement that Network protocols are missing, but not identifying which ones.

    I entered the magic spell in the elevated C:> as described and the magic worked, as it has for so many. I also opened Bracket to see if I could repeat the error, but it worked fine; maybe it occurred during the installation of Bracket?

    Thanks to the original poster - I wish all Windows problems could be fixed so easily and completely!
      My Computer

  3. Posts : 1

    Same problem, different results

    Thanks for your suggestion, but that didn't work for me. I know it isn't the network, as I have another deskto, a smart phone and a tablet that all work fine, online. My Dell was working fine until my last reboot, now it won't access the internet via ethernet or wi-fi. Any other suggestions?

    efta said:
    Hello, I just had this very annoying issue for a while, and scouring the internet proved to no avail. However, I stumbled upon the solution by myself. Simply go into an elevated command prompt and enter netsh int ipv4 install and restart your computer.

    This is what solved the problem for me, though I had already tried a few suggestions (resetting winsock, giving permissions in NSI, etc) so that might have something to do with it. If moderators are displeased with me making a new thread about it, the please move it to where it should be.

    Best of luck.
      My Computer

  4. Posts : 1

    Comodo was the issue

    martire01 said:
    Thanks for your suggestion, but that didn't work for me. I know it isn't the network, as I have another deskto, a smart phone and a tablet that all work fine, online. My Dell was working fine until my last reboot, now it won't access the internet via ethernet or wi-fi. Any other suggestions?
    I deinstalled comodo and there were leftovers in network setting, WIFI properties under IP4 protocol.
    (see screenshot)
    I disabled comodo and network was running again
    Attached Thumbnails Attached Thumbnails One or more network protocols are missing, solution-screenshot_20160429183447-network-comodo-uninstalled.png  
      My Computer

  5. Sly
    Posts : 3
    Windows 10

    Sorry, maybe I should have posted my message here instead:

    So guys I have quite a different problem!

    On wifi, my desktop works just fine! As soon as I connect it to LAN, the internet stops working (it has always worked before). When I do the network diagnosis, I get the famous message: "One or more network protocols are missing on this computer".

    I have tried all the options about disabling netbios, reseting netsh winsock and netsh int ip. but no luck! No change! I even tried and uninstalled my AVG free (antivirus) but no change!

    Again...I have to stress wifi works just fine and when I connect my laptop to LAN, everything is normal.

    I would be very thankful if I got help cause I really don't know what to do.

    Thanks in advance.

    Best regards.


      My Computer

  6. Posts : 1
    Win 10

    alexipharmakon said:
    I vaguely remember some (long) time ago reading about IPv6 being 'difficult' so began trying to solve this problem by disabling it. It's easy to do and doesn't involve resetting, restarting, registry hacking, or using the shell. Here's what I did. . .

    Click START, click SETTINGS.


    Scroll down and click 'Change adapter options'.

    Right-click the relevant network adapter and click 'properties'.

    Remove the tick next to 'Internet Protocol Version 6 (TCP/IPv6 )'.

    Click the 'OK' button.

    That's it, Job Done.

    I don't know if this is a permanent solution but I'm back surfing the Internet.

    As an aside, I noticed that there was no tick next to 'Microsoft Network Adapter Multiplexor Protocol' (above the IPV6 entry) which may, or may not, be relevant.

    If the process listed above proves NOT to be a permanent solution I will let you know.
    Thanks, I've had this problem intermittantly- generally on WLAN but not on my wired LAN. Reinstalling IPv4 as per previous suggestions did not work.

    Just unticking the ipv6 box worked immediately. Re-ticked IPV6 and it still works. Wierd. Thanks for the solution.
      My Computer

  7. Posts : 1
    Windows 10

    arthur dent said:
    not an expert, but had a similar problem with troubleshooter telling me I was missing network protocols and could not fix it automatically. A search turned up this, and it worked for me, maybe it is the same as what has already been suggested,

    from the admin command prompt

    netsh winsock reset catalog
    netsh int ip reset
    ipconfig /flushdns

    then restart

    did not try the following but some folks suggested trying a system file repair, if the preceding does not work,

    sfc scannow

    recommend read about this prior to trying, I did not try it.
    The first part of this worked for me, after trying a few other suggestions. Thanks!
      My Computer

  8. Posts : 1

    Removing avast anti virus worked for me, thanks!
      My Computer

  9. Posts : 5,478

    roie said:
    Removing avast anti virus worked for me, thanks!
    I'm really not sure about that.

    I have (and still have) this issue on the 10586 build. On the latest insider build it doesn't happen any more.

    I have clean installed, repair installed, removed and added drivers. I have run all sort of cmd scripts and added and removed protocols from the device.

    What works is rebooting (it doesn't seem to matter what you do to try to fix it before this step).

    It will then be OK for a few weeks until it happens again.

    It does not exist on my other PC on the latest build so MS appear to have solved it anyway.
      My Computer

  10. Posts : 1
    Windows 10

    Just like to say a big thank you to efta for starting this thread.
    I originally thought it was a problem with Windows 10 firewall as it's known to cause problems/block Firefox & Chrome.
    Then I found this thread. I tried un-ticking ip6 & ip4 ticking but efta's original solution at the beginning of this thread was the only one that worked for me:
    "Simply go into an elevated command prompt and enter netsh int ipv4 install and restart your computer".
    Thanks again.
      My Computer


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