One or more internet protocol is missing

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  1. Posts : 27
    Window 10
       #1

    One or more internet protocol is missing


    Help me fix"one or more internet protocol is missing" pls
    what i have tried:reinstall wireless adapter
    some cmd commands.
      My Computer


  2. Posts : 34,961
    Win 10 Pro (1903) (2nd PC is 21H2)
       #2

    Hello, there is quite a number of threads on this topic, and some suggested approaches. The problem appears to arise with build 10586 (the 'November upgrade').

    It could also help if you complete your system specs (esp what type of wifi card you have e.g.).
    (If unsure how to do that there is a Tutorial - see link above)
    Do you also have this problem with an ethernet connection?

    This refers to the build change and suggests a somewhat radical command:
    Networking not working after Windows 10 Update (version 1511, build 10586.3) VirtualRick

    A quick scan of these threads suggests:
    Wifi+ win10= death of me - Page 4 - Windows 10 Forums
    (please read the whole thread)

    Note this one referring to a Windows Update:
    Possible Solution to Win 10 WiFi Connection Problems - Page 2 - Windows 10 Forums

    This one suggests registry patches:
    Network Protocols Missing - Windows 10 Forums

    You may wish to try using the search box above 'one or more internet protocols is missing' for more discussion.
      My Computers


  3. Posts : 27
    Window 10
    Thread Starter
       #3

    dalchina said:
    Hello, there is quite a number of threads on this topic, and some suggested approaches. The problem appears to arise with build 10586 (the 'November upgrade').

    It could also help if you complete your system specs (esp what type of wifi card you have e.g.).
    (If unsure how to do that there is a Tutorial - see link above)
    Do you also have this problem with an ethernet connection?

    This refers to the build change and suggests a somewhat radical command:
    Networking not working after Windows 10 Update (version 1511, build 10586.3) VirtualRick

    A quick scan of these threads suggests:
    Wifi+ win10= death of me - Page 4 - Windows 10 Forums
    (please read the whole thread)

    Note this one referring to a Windows Update:
    Possible Solution to Win 10 WiFi Connection Problems - Page 2 - Windows 10 Forums

    This one suggests registry patches:
    Network Protocols Missing - Windows 10 Forums

    You may wish to try using the search box above 'one or more internet protocols is missing' for more discussion.
    thanks for replying.but unfortunely none of these helped me.
      My Computer


  4. Posts : 34,961
    Win 10 Pro (1903) (2nd PC is 21H2)
       #4

    mpham258 said:
    thanks for replying.but unfortunely none of these helped me.
    You do have the option of reverting to the previous build, meanwhile you'll need to search for a solution that fits your problem, I'm afraid. Perhaps someone who has worked through this issue will be able to help- I've not had it fortunately.
      My Computers


  5. Posts : 27
    Window 10
    Thread Starter
       #5

    What if the internet protocol is actually missing. How do i check ?
      My Computer


  6. Posts : 34,961
    Win 10 Pro (1903) (2nd PC is 21H2)
       #6

    The problem is error messages don't always signify precisely what they say- about all I've picked up on this one, as I'm sure you've seem is that unfortunately for some people MS has messed up their WiFi somehow with that major build upgrade. Atheros 9000 series cards, for example, are reported not to work after the upgrade.

    Exactly how... is another question. Which is why people are struggling.. Not a happy situation.

    Are you up to date with Windows updates? (One of those posts suggested an update had fixed their problem- I'd guess that might be optimistic for most).

    You can try
    http://www.thewindowsclub.com/reset-...ernet-protocol
    SG :: How to repair TCP/IP and Winsock
    (older but should be ok)

    There's an interesting repair tool which is very cautious and comprehensive here:
    Download Tweaking.com - Windows Repair - MajorGeeks
    - do observe the initial and very cautious stages, back up beforehand, and only select relevant repairs.
      My Computers


  7. Posts : 27
    Window 10
    Thread Starter
       #7

    Didnt work ... Another sad day
      My Computer


  8. Posts : 6
    Windows 10
       #8

    Hey guys I just had to put my computer back to default mode due to other problems that were nearly impossible to fix without sending it back to Dell. Anyways, I have a separate problem. My laptop has decided that it will Google things fine, but when I click on websites it will choose to tell me one or more Internet protocols are missing. I'm so lost. This thing just got 100% recovered and is acting up. I reinstalled the drivers and everything and used driver booster to update them. Funny thing is, is it randomly just did this. I was downloading things and out of no where it started doing this. Hope we can fix this!
      My Computer


  9. Posts : 6
    Windows 10
       #9

    Correction! Only some websites it allows me to go to, others won't load. This is with an ethernet cord connection. Connection says it's working!
      My Computer


  10. Posts : 34,961
    Win 10 Pro (1903) (2nd PC is 21H2)
       #10

    mpham258 said:
    Didnt work ... Another sad day
    Can you confirm wifi ever worked with Win 10? What happened before it stopped working?
    Please complete your System Specs. What is your Wifi card?

    If you can't find anything more specific, suggest you go down the SFC /Scannow & DISM route...
    Method 1:Run system file checker (SFC) and see if it helps. Please follow these steps:

    a. Press Windows + X keys and click command prompt (admin).

    b. Type the following command in an elevated (admin) command prompt and press Enter.

    sfc /scannow

    System file checker is a utility in Windows that allows users to scan for corruptions in Windows system files and restore corrupted files.

    If it does not help, use method 2.

    Method 2:
    Run DISM tool and check the issue. Please follow these steps:

    a. Press Windows + X keys and click command prompt (admin).

    b. Type the following command in command prompt and press Enter.

    DISM.exe /Online /Cleanup-image /Scanhealth.
    DISM.exe /Online /Cleanup-image /Restorehealth.

    If that doesn't help, try an in place upgrade repair install which needs Win 10 installation media.
    (See Tutorials for instructions).

    However, noting a number of people have Wifi problems with the 10586 build, there's no guarantee.
      My Computers


 

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