Cannot turn wifi on and airplane mode remains on, please help urgent


  1. ervinkiller
    Posts : 3
    windows 10
       New #1

    Cannot turn wifi on and airplane mode remains on, please help urgent


    since I have updated my dell laptop an inspiron 15 3000series to windows ten I cannot turn off airplane mode and thus cannot turn my wifi on. I have tried everything I found on the net from device manager to command prompt downloading new drivers and yet also to simple stuff like pressing the PrtScr key. I am desperate, I am an international student n the only way I can call my parents for free is via the net(i.e wifi) but it is not working. Please help me in anyway.
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  3. M3N1M3
    Posts : 4
    windows 10
       New #2

    Go to settings>Network and internet>airplane mode>off
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  4. ervinkiller
    Posts : 3
    windows 10
    Thread Starter
       New #3

    M3N1M3 said:
    Go to settings>Network and internet>airplane mode>off
    it is grey the airplane mode button, i cannot switch it neither on nor off and same goes for my wifi key
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