Windows 10: lose wifi connection when enabling bluetooth. Any fix ?


  1. Posts : 16
    7 professional (Mostly)
       23 Nov 2015 #1

    lose wifi connection when enabling bluetooth. Any fix ?


    I have a brand new HP laptop that came with Windows 10 home installed on it.
    I have downloaded and applied all updates from MS.

    I use a Wi-Fi connection to my Time Warner router.
    I have everything setup and things seem to be running fine.

    Here's the deal.

    I thought I would try and use my blue tooth external speaker. (Just to see what would happen.)
    Sooooo.

    I enabled Bluetooth.
    Start\Settings\Devices\Bluetooth.
    After I move the slider (so the status reads (On), ....

    I see a message that reads "Your PC is searching for and can be discovered by Bluetooth devices".

    Two things happen:
    The "search" never seems to end.

    And I lose WI-Fi connectivity.

    I finally, move the Bluetooth slider to the "Off" position and my Wi-Fi connectivity returns.

    I "do" see my external speaker.
    And it does work. (As long as "Bluetooth" is enabled.)

    But of course, I then have no Internet connectivity and THAT becomes an issue for me.

    Any ideas or suggestions as to what I may need to do, would be greatly appreciated.

    JustRay in Wisconsin
      My ComputerSystem Spec

  2.    23 Nov 2015 #2

    The first thing to do is check for driver updates, and make sure they are the correct drivers for your hardware. Bluetooth/Wireless drivers are usually downloaded as a package, so it might make sense that they effect each other.
      My ComputerSystem Spec


  3. Posts : 16
    7 professional (Mostly)
    Thread Starter
       24 Nov 2015 #3

    And THAT makes sense as well.

    I'll look into that next.

    Thanks for the advice.

    justray
      My ComputerSystem Spec


 

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