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  1.    17 Dec 2015 #31
    Join Date : Dec 2015
    Posts : 1
    win 10

    Quote Originally Posted by SimBy View Post

    Again, no such problems before the 1511 update. I first noticed, the problem only manifested itself if I used a static IP on my computer. Switching back, to obtain IP automatically, fixes it.
    I had the same problem. And I need a static IP on my PC. I used a lot of time trying to figure out why and how to repair, but at the end I realized the problem can be solved with a very simple turnaround, ie. I configured the adapter on my PC to get IP automatically, but at the same time I configured my router to always assign a given IP to the PC, based on its adapter's MAC address.

    I would also suggest to have a look at windows firewall´s settings, I have the impression that release 1511 changed some settings. Check which apps are allowed, you may want to add some more.

    Hope this helps :-)
      My ComputerSystem Spec
  2.    17 Dec 2015 #32
    Join Date : Dec 2015
    Posts : 1
    Windows 7 ENT x64

    I have successfully fixed my Issue with the Missing protocols when upgrading Windows 7 to Windows 10 ENTERPRISE.

    I am facing those issues ONLY with one type of hardware on my company. DELL Precision T1700 with SSD disks.
    I have other Older models from DELL as well as from LENOVO, upgrade works just fine with them. Issue happens only with DELL Precision T1700.

    My Solution was:

    1)Go to a healthy windows 7 and export (WinSock and WinSock2) Keys to a flashdrive (USB), you will need them to import to the Broken windows 10 machine

    Those are the keys:
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock

    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock2




    2) ON the Windows 10, Uninstall Current Network driver from Device Manager (devmgmt.msc). In addition to that, uninstall as well as any other warning mesage you might have.


    • 3) Click Start, and then click Run.
    • In the Open box, type regedit, and then click OK.
    • In Registry Editor, locate the following keys, right-click each key, export them just in case you need to re-import them. Once you have exported them, go ahead and click Delete the two folder keys:HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock

      HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock2

      4) Reboot the computer

      5) Go back to regedit (registry) and import the two Keys you exported from a Windows 7. Go to the same path in order to import them to the right place:
      PS: ** You might see that the WinSock2 got back to the registry, just redeleted it and then continue with the import of the two keys.
      HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock

      HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock2




    5) Open CMD as Administrator and run the command: netsh winsock reset.
    6) Reboot the computer

    Once computer comes back up online, you will see that your network is back up again.

    Hope that helps you.


    Quote Originally Posted by jimbonelson1 View Post
    Haven't resolved this yet, and am rearranging our home network physically so that both my wife and I can hardwire to the router. However, my laptop is sitting here with the 1511 upgrade downloaded and waiting for a restart. I'd rather not have this problem with my laptop, too, so I have told it to update on Tuesday the 22nd. I'll keep putting it off until I hear of some resolution. My question is, if I turn my laptop off now, will it do the update right away, or wait until the 22nd?
      My ComputerSystem Spec
  3.    17 Dec 2015 #33
    Join Date : Dec 2015
    Posts : 1
    Win10

    Following a Windows10 update I had the same error message for wireless adaptor as the OP.

    Troubleshooter couldn't fix so logically looked at what protocols are enabled on the adapter.

    To fix I unchecked the "Internet Protocol Version 6 (TCP/IPv6)" and I now have Internet access back.

    Hope this helps someone.
      My ComputerSystem Spec
  4.    17 Dec 2015 #34
    Join Date : Nov 2015
    Posts : 181
    Windows 10 Pro x64

    Quote Originally Posted by Satchm00 View Post
    Following a Windows10 update I had the same error message for wireless adaptor as the OP.

    Troubleshooter couldn't fix so logically looked at what protocols are enabled on the adapter.

    To fix I unchecked the "Internet Protocol Version 6 (TCP/IPv6)" and I now have Internet access back.

    Hope this helps someone.
    Something is misconfigured on your router if disabling IPv6 in the adapter properties fixed whatever issue you were having. IPv6 is necessary for network shares on LAN, as well as virtual adapters if you utilize Hyper-V. IPv6 is set to DHCP by default, so unless you changed it to manual within the adapter properties, or altered something on your router, there's no way IPv6 is the issue.

    Many countries ISPs aren't utilizing IPv6 for Internet yet, for various reasons. If you happen to have an ISP that does utilize IPv6 for internet, I would contact their tech support to have them walk you through troubleshooting whatever the issue is (most likely something misconfigured on the router or the adapter has been changed to manual from DHCP for IPv6). If your ISP utilizes IPv4, IPv6 doesn't even come into play unless traffic is routed through the ISATAP 6to4 relay virtual adapter.
    Last edited by JW0914; 18 Dec 2015 at 09:57.
      My ComputerSystem Spec
  5.    18 Dec 2015 #35
    Join Date : Dec 2015
    Posts : 2
    Windows 10 Home

    Quote Originally Posted by edenlincoln View Post
    I have successfully fixed my Issue with the Missing protocols when upgrading Windows 7 to Windows 10 ENTERPRISE.

    I am facing those issues ONLY with one type of hardware on my company. DELL Precision T1700 with SSD disks.
    I have other Older models from DELL as well as from LENOVO, upgrade works just fine with them. Issue happens only with DELL Precision T1700.

    My Solution was:

    1)Go to a healthy windows 7 and export (WinSock and WinSock2) Keys to a flashdrive (USB), you will need them to import to the Broken windows 10 machine

    Those are the keys:
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock

    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock2




    2) ON the Windows 10, Uninstall Current Network driver from Device Manager (devmgmt.msc). In addition to that, uninstall as well as any other warning mesage you might have.


    • 3) Click Start, and then click Run.
    • In the Open box, type regedit, and then click OK.
    • In Registry Editor, locate the following keys, right-click each key, export them just in case you need to re-import them. Once you have exported them, go ahead and click Delete the two folder keys:HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock

      HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock2

      4) Reboot the computer

      5) Go back to regedit (registry) and import the two Keys you exported from a Windows 7. Go to the same path in order to import them to the right place:
      PS: ** You might see that the WinSock2 got back to the registry, just redeleted it and then continue with the import of the two keys.
      HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock

      HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock2

    5) Open CMD as Administrator and run the command: netsh winsock reset.
    6) Reboot the computer

    Once computer comes back up online, you will see that your network is back up again.

    Hope that helps you.
    Thank you so much! I had tried everything in this thread up until you posted this and it FINALLY fixed my issue! I was having this problem on my personal desktop at home. Luckily my work laptop is running Windows 7 so I was able to export the Winsock and WinSock2 entries.

    EDIT: Additionally FYI this issue for me arose when my computer updated overnight last night. This morning it had a message on it saying something along the lines of "We've updated your computer and added some new features let's get started" -- That definitely isn't verbatim, but as I recall it was similar to that. This is for Windows 10 Home, Version 1511, OS Build 10586.17
      My ComputerSystem Spec
  6.    18 Dec 2015 #36
    Join Date : Nov 2015
    Posts : 181
    Windows 10 Pro x64

    Quote Originally Posted by Suplexinator View Post
    Thank you so much! I had tried everything in this thread up until you posted this and it FINALLY fixed my issue! I was having this problem on my personal desktop at home. Luckily my work laptop is running Windows 7 so I was able to export the Winsock and WinSock2 entries.

    EDIT: Additionally FYI this issue for me arose when my computer updated overnight last night. This morning it had a message on it saying something along the lines of "We've updated your computer and added some new features let's get started" -- That definitely isn't verbatim, but as I recall it was similar to that. This is for Windows 10 Home, Version 1511, OS Build 10586.17
    Please do the following to verify if this solves the access error relating to group policy:
    1. Go to: Control Panel\Network and Internet\Network Connections
    2. Right click the LAN or WiFi adapter and select Properties
    3. Select Install, highlight Protocol, select Add
    4. Select Have Disk, paste C:\Windows\INF into Copy manufacturer's files from and select OK
    5. Highlight Internet Protocol Version 4, select OK

    If you receive the "Could not add the requested feature..." then this isn't a fix to the underlying issue
      My ComputerSystem Spec
  7.    20 Dec 2015 #37
    Join Date : Dec 2015
    Posts : 1
    Win10-latest update

    Microsoft needs to get this fixed.


    The missing protocol issue started after the win10 update "with exciting new features" a couple days ago. Not only did it remove all my desktop icons, uninstall some software (like cpuz), and install skype without asking me....but i got this protocol bug too.

    I had already established remote desktop with my network computers. After the win10 computer awakes from sleep or a reboot, It will not access my networked computers from win explorer (or Kodi), unless I establish a remote desktop connection with that computer. Once a remote desktop connection is made, I can then exit the remote desktop application and go back to explorer (or other apps like Kodi that were having the network issue) and access the network computers without issue, till the next sleep or reboot. Basically I get the "protocol missing" until I temporarily make a remote desktop connection....so what is the remote desktop connection restoring that fixes my network woes until a sleep or reboot?
      My ComputerSystem Spec
  8.    20 Dec 2015 #38
    Join Date : Dec 2015
    Posts : 2
    Windows 10 Home

    Quote Originally Posted by JW0914 View Post
    Please do the following to verify if this solves the access error relating to group policy:
    1. Go to: Control Panel\Network and Internet\Network Connections
    2. Right click the LAN or WiFi adapter and select Properties
    3. Select Install, highlight Protocol, select Add
    4. Select Have Disk, paste C:\Windows\INF into Copy manufacturer's files from and select OK
    5. Highlight Internet Protocol Version 4, select OK

    If you receive the "Could not add the requested feature..." then this isn't a fix to the underlying issue
    Well I guess it's not a fix to the underlying issue. "Could not add the requested feature. The error is: This program is blocked by group policy. For more information contact your system administrator."
      My ComputerSystem Spec
  9.    20 Dec 2015 #39
    Join Date : Nov 2015
    Posts : 181
    Windows 10 Pro x64

    Quote Originally Posted by theunbound1 View Post
    The missing protocol issue started after the win10 update "with exciting new features" a couple days ago. Not only did it remove all my desktop icons, uninstall some software (like cpuz), and install skype without asking me....but i got this protocol bug too.

    I had already established remote desktop with my network computers. After the win10 computer awakes from sleep or a reboot, It will not access my networked computers from win explorer (or Kodi), unless I establish a remote desktop connection with that computer. Once a remote desktop connection is made, I can then exit the remote desktop application and go back to explorer (or other apps like Kodi that were having the network issue) and access the network computers without issue, till the next sleep or reboot. Basically I get the "protocol missing" until I temporarily make a remote desktop connection....so what is the remote desktop connection restoring that fixes my network woes until a sleep or reboot?
    Are you actually receiving an error stating protocols are missing? If so what is the error and what prompted it?

    Have you tried entering the IP of the shared device into explorer, for example: \\192.168.1.10

    Have you verified traffic isn't being blocked by a firewall when not using RDC? Can you ping the IP of the device you're trying to access outside of RDC?

    Did you upgrade or clean install Windows 10? Have you checked the event logs?

    "Not only did it remove all my desktop icons, uninstall some software (like cpuz), and install skype without asking me....but i got this protocol bug too. "
    • Major Windows Updates for Windows 10 will almost always be be installed in a similar way as a repair install, which is why you may see Windows 10 apps that you didn't have previously. The update doesn't install these apps, they're apart of the default install.wim that is applied during the update. It takes all of 10 seconds to right click the app and select uninstall.
    • As far as desktop icons, the update didn't remove them... check the desktop folder within your user's folder.
    • As to uninstalling software, as far as I know, no Windows Updates uninstall software the end user has installed. However, without relevant information, it's impossible to discover what's occurred. Is CPUz a standalone or installed product? If it's an installed product, did you verify via Programs whether it was still installed? If it was a standalone program, it was more than likely stored in your user's %AppData% directory, possibly in appdata\local\temp, which would make sense since an applied install.wim would remove temp files from the temp directories.
    Last edited by JW0914; 23 Dec 2015 at 10:53.
      My ComputerSystem Spec
  10.    22 Dec 2015 #40
    Join Date : Dec 2015
    Posts : 2
    Windows 10

    After spending a day trying to fix the problem caused by rev 1511 I just did a roll back to the previous version. It took ten minutes and all is well, just not using version 1511.
      My ComputerSystem Spec

 
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