Windows 10: Cannot access Network drive by IP


  1. Posts : 4
    Windows 10 Enterprise
       08 Nov 2015 #1

    Cannot access Network drive by IP


    As the title, my Windows 10 Enterprise PC cannot access to my company's network storage at \\10.63.0.250. In the previous edition like windows 7 or 8, I can access easily by enter \\10.63.0.250 in the Address box in File Explorer or in Run windows (Window button + R). However, I have got trouble since I upgraded to Window 10. The notification is "The network path was not found", although I can ping to this and another PC can access the network storage in File Explorer.
    Help me, please!
    Thanks a lot
      My ComputerSystem Spec

  2. spapakons's Avatar
    Posts : 2,479
    Windows 10 Pro 64-bit 1803 (April 2018 build 17134.48)
       09 Nov 2015 #2

    First make sure the Windows 10 PC is on the same workgroup as the others. Then make sure the network is set to home or work. Public blocks any local connections. Work is OK, but I would use Home for better access to shared resources. Then try to go directly to the shared resource, that is \\10.63.0.250\sharedfolder instead of just \\10.63.0.250
      My ComputerSystem Spec

  3. Ztruker's Avatar
    Posts : 6,399
    Windows 10 Pro X64 17134.191
       09 Nov 2015 #3

    Open a Elevated Command Prompt:




    Press WIN + X to open Start context menu.

    Select Command Prompt (Admin)​.



    Paste the following into the Command Prompt window, exactly as shown, including double quotes:



    cmd /c "ipconfig /all > postme.txt & ping yahoo.com >> postme.txt & reg query "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings" | find /i "proxy" >> postme.txt & notepad postme.txt & del postme.txt"


    and press ENTER.

    A file will open in Notepad. Please copy and paste the contents here. Close the Notepad window and the file will be deleted and the Command Prompt window will also close. Post results in a reply here.
      My ComputersSystem Spec


  4. Posts : 4
    Windows 10 Enterprise
    Thread Starter
       09 Nov 2015 #4

    My colleague's Windows 10 computer accesses easily

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : Kiem Phong
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : abc.xyz.vn

    Ethernet adapter Ethernet:

    Connection-specific DNS Suffix . : abc.xyz.vn
    Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
    Physical Address. . . . . . . . . : 00-30-67-F3-DA-24
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IPv4 Address. . . . . . . . . . . : 10.63.12.59(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Tuesday, November 10, 2015 8:43:05 AM
    Lease Expires . . . . . . . . . . : Tuesday, November 10, 2015 9:43:05 AM
    Default Gateway . . . . . . . . . : 10.63.12.254
    DHCP Server . . . . . . . . . . . : 10.63.250.10
    DNS Servers . . . . . . . . . . . : 10.63.250.10
    10.63.250.12
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Tunnel adapter isatap.abc.xyz.vn:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . : abc.xyz.vn
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Teredo Tunneling Pseudo-Interface:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6abd:c37:cc8:f5c0:f3c4(Preferred)
    Link-local IPv6 Address . . . . . : fe80::c37:cc8:f5c0:f3c4%5(Preferred)
    Default Gateway . . . . . . . . . : ::
    DHCPv6 IAID . . . . . . . . . . . : 134217728
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1D-C0-72-7D-00-30-67-F3-DA-24
    NetBIOS over Tcpip. . . . . . . . : Disabled

    Pinging yahoo.com [206.190.36.45] with 32 bytes of data:
    Reply from 206.190.36.45: bytes=32 time=225ms TTL=44
    Reply from 206.190.36.45: bytes=32 time=225ms TTL=44
    Reply from 206.190.36.45: bytes=32 time=226ms TTL=44
    Reply from 206.190.36.45: bytes=32 time=225ms TTL=44

    Ping statistics for 206.190.36.45:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 225ms, Maximum = 226ms, Average = 225ms
    MigrateProxy REG_DWORD 0x1
    ProxyEnable REG_DWORD 0x0
    ProxyHttp1.1 REG_DWORD 0x0
    Last edited by alfa; 09 Nov 2015 at 21:57.
      My ComputerSystem Spec

  5. Ztruker's Avatar
    Posts : 6,399
    Windows 10 Pro X64 17134.191
       10 Nov 2015 #5

    Your IP is 10.63.12.59, the NAS is 10.63.0.250 so you are on different networks.
    Can you ping 10.63.0.250? I see you can do this.

    Could this need an exception in the Windows Firewall or are you using some other firewall? What anti-virus are you using?
      My ComputersSystem Spec


  6. Posts : 4
    Windows 10 Enterprise
    Thread Starter
       10 Nov 2015 #6

    Ztruker said: View Post
    Your IP is 10.63.12.59, the NAS is 10.63.0.250 so you are on different networks.
    Can you ping 10.63.0.250? I see you can do this.

    Could this need an exception in the Windows Firewall or are you using some other firewall? What anti-virus are you using?
    Yeah, my computer is in a different VLAN with the 10.63.0.250, but we are in the same network. As I mentioned, with the previous Windows like Win7 or Win8.1, I can access easily, but this problem has happened since I upgraded to Windows 10.
    About the Firewall and anti-virus, I'm using Bitdefender Total Security 2016 and the Window Firewall is disabled totally.
    I don't want to downgrade my Windows, Please, help me!
    Thank you so much!
      My ComputerSystem Spec

  7. Ztruker's Avatar
    Posts : 6,399
    Windows 10 Pro X64 17134.191
       11 Nov 2015 #7

    As a test, disable Bitdefender and see what happens.
      My ComputersSystem Spec


  8. Posts : 4
    Windows 10 Enterprise
    Thread Starter
       11 Nov 2015 #8

    Ztruker said: View Post
    As a test, disable Bitdefender and see what happens.
    It's Ok! because of BitDefender! LOL
    Thank guys,
      My ComputerSystem Spec

  9. bro67's Avatar
    Posts : 4,917
    Mac OS High Sierra 10.13.5
       12 Nov 2015 #9

    alfa said: View Post
    It's Ok! because of BitDefender! LOL
    Thank guys,
    Really do not see what is so funny. If this is a employer system. You need to be talking to your IT people about the issue. There may be a reason why you are locked out of that VLAN.
      My ComputerSystem Spec


 

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