How/where do I enter WiFi password to join company WiFi? Solved

  1.    02 Nov 2015 #1

    How/where do I enter WiFi password to join company WiFi?

    I have my laptop at work and have had no trouble connecting the company WiFi (they have Guest WiFi and a WiFi where you need to enter your company provided Username and Password). I have been connecting using my Username and password.
    Today I had to change my company login password. Now when I try to connect my laptop I get a "can't connect" message because the password saved in my laptop is no longer valid. But I can't find a place in Win10 to enter my new password.

    I remember the first time I logged onto the company WiFi a Windows popup came up asking for my Username and Password (which was saved so I didn't need to enter it again - until now). This time not getting the popup - it just says "can't connect".
      My ComputerSystem Spec

  2.    02 Nov 2015 #2

    Thanks for the PM with the solution. For anyone that is curious, I had to go to "Manage my Wireless Adapters" and then click on the company WiFi and click on "Forget". Then when I went back to connect to company WiFi, I got the popup to enter my Username and Password.
      My ComputerSystem Spec

  3.    05 Jan 2016 #3

    Manage my Wireless Adapters" and then click on the company WiFi and click on "Forget". My windows 10 is in french but I cannot see 'forget' when i am on the company wifi. Did you right click de mouse, or was it a tag. How was it offered to you.
    THANK YOU SO MUCH FOR ANSWERING. I have been looking for the place to do 'forget' but cannot find it.
      My ComputerSystem Spec

  4.    05 Jan 2016 #4

    Daniep said: View Post
    My windows 10 is in french but I cannot see 'forget' when i am on the company wifi.
    It is in Wi-Fi settings:

    Paramètres > Réseau & Internet > Wi-Fi > Gérer les paramètres Wi-Fi > Gérer les réseaux connus

    Click on your network and then "Forget"

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      My ComputerSystem Spec

  5.    06 Jan 2016 #5

    Thank you so, so much Ix07. I will be able to return her lap top to my daughter and say ' I had no problem installing Windows 10 '.

    May I bother you with another problem I have with my son's lap top? or should I post it in a new post?

    The wifi button is deconnected, but when I click on it, it will not connect.
    Paramètres > Réseau & Internet > Wi-Fi >This happened when he tried to make a connection between is hearplugs and Bluetooth. He also made the Bluetooth option disapear in the parameters. Ok, that's is two problems.

    I am so glad the first problem is solved - Have a very nice day and a happy new year Ix07.
      My ComputerSystem Spec

  6.    06 Jan 2016 #6

    I think a new thread would be better as I have no Bluetooth devices and people might not see the question with a title about WiFi..

    You could look here through and make sure bluetooth is turned on...

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    And Airplane mode in notifications isn't....

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      My ComputerSystem Spec

  7.    06 Jan 2016 #7

    Will do, thanks again.
      My ComputerSystem Spec

  8.    06 Jan 2016 #8

    You are most welcome. Good luck.
      My ComputerSystem Spec


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