Windows 10: Losing WIFI

  1.    28 Oct 2015 #1

    Losing WIFI


    Still losing wifi sporadically for no apparent reason. Other devices still working on same wifi router, so signal is not a problem. It drops off at least once a day.

    Tried all the recommended fixes including updated drivers, down-shifting to 802.11b.

    Only "solution" is to disconnect and reconnect. Feels like going back to dial up days!! This part of Win 10 is appalling - NOT an improvement. And of course it always happens as the most inopportune time.

    I initially went back to Win 7 and it all worked fine for over a week without one issue. As soon as I returned to Win 10 it started immediately, so it's definitely a Win 10 issue.

    Anyone really got true progress on this one - VERY frustrating?
      My ComputerSystem Spec


  2. Posts : 2,250
    Windows 10 Pro 64-bit 1607 (AE build 14393.1358)
       28 Oct 2015 #2

    Windows Update tries to replace old drivers, even if they work perfectly. The generic driver installed by Windows Update is not 100% compatible with your WiFi card and hence the problems. Install the old driver again and then see this tutorial how to hide any driver updates so they are excluded.
      My ComputerSystem Spec

  3.    28 Oct 2015 #3

    spapakons said: View Post
    Windows Update tries to replace old drivers, even if they work perfectly. The generic driver installed by Windows Update is not 100% compatible with your WiFi card and hence the problems. Install the old driver again and then see this tutorial how to hide any driver updates so they are excluded.
    This is OBVIOUSLY a common problem, and Win 10 seems to be to blame. But.... I had this problem with my new Asus Zenbook 305 immediately after Windows did it's initial check for updates and applied them. The new computer is virtually worthless since it will not hold a connection. ALWAYS says that Default Gateway Is Not Available, and it get fixed for a while with the troubleshooter, and then begins again.

    WHY isn't Microsoft doing something to address this? It seem clear that it IS caused by the updates, and that it isn't an isolated problem.
      My ComputerSystem Spec


  4. Posts : 2,250
    Windows 10 Pro 64-bit 1607 (AE build 14393.1358)
       28 Oct 2015 #4

    Microsoft tries to force all updates in an attempt to lock pirated systems. In previous Windows versions one would simply block some updates or disable Windows Update and would be certain that Windows will stay activated. In Windows 10 a new update might deactivate and block a pirated copy. However, they have realized that forcing driver updates has caused problems and hence they provided the tool (see tutorial) to hide unwanted updates. So the only workaround for driver problems is to install old working drivers and hide the relevant updates so they are not automatically replaced. Hopefully newer builds of Windows 10 will allow us to choose or disable driver updates without the need of the tool.
      My ComputerSystem Spec


  5. Posts : 103
    32-bit Windows 10 Pro - Build 1607/14393.51
       28 Oct 2015 #5

    Did you read the message you quoted and try the suggestions?

    I'm very much looking forward to you being able to solve this.
      My ComputerSystem Spec


  6. Posts : 2,250
    Windows 10 Pro 64-bit 1607 (AE build 14393.1358)
       28 Oct 2015 #6

    Yes, as said in my first reply, install again the working drivers and use the tool in the tutorial to hide driver updates so they won't install next time.
      My ComputerSystem Spec

  7.    30 Oct 2015 #7

    Hi,

    I have the same issue as the OP. To try and resolve the issue, following the advice in this thread I have:

    1. installed the toshiba wireless lan driver for my PC
    2. completed option 3 of this thread
    3. I have been unable to complete the rest of this thread as when I run the tool I cannot see a windows wireless lan driver to hide.

    I continue to lose wifi connectivity on my laptop, usually when I have left it sitting for a while.

    Does anyone have any further suggestions for how to resolve this frustrating issue?

    many thanks

    Spec:
    Win 10 home (OTA upgrade from 8.1)
    Toshiba Kira-10D
    i7-5500u (integrated graphics)
    All drivers updated via windows update except the wifi lan driver
    BIOS 1.50 (latest)
      My ComputerSystem Spec


  8. Posts : 2,250
    Windows 10 Pro 64-bit 1607 (AE build 14393.1358)
       30 Oct 2015 #8

    Can you identify the exact model of your WiFi card? Use a utility such as Aida64. Free version is OK, no need to register. Go to Devices->Windows Devices and browse to the WiFi adapter. The model is shown at the bottom of Aida64 window. Then download and install latest drivers. If it is Qualcomm-Atheros, get latest drivers from the unofficial Czech Atheros drivers site. Yesterday I got a customer's laptop to check for malware. It would connect to my WiFi network but only had local access, no internet. As soon as I updated the WiFi drivers it had no issue.
      My ComputerSystem Spec

  9.    30 Oct 2015 #9

    Hi,

    thanks for that advice. I have found that I have an intel wifi adapter and have installed the latest driver direct from intel. So far it seems to be working. I have restarted the laptop twice and installed other updates via windows update.

    If the fix fails I'll come back for further advice but so far so good,

    thanks again for your help.
      My ComputerSystem Spec


  10. Posts : 2,250
    Windows 10 Pro 64-bit 1607 (AE build 14393.1358)
       30 Oct 2015 #10

    You should be OK, unless Windows Update tries to replace the drivers. Run the utility every some days and if you see any Wi-Fi driver update hide it not to be installed.
      My ComputerSystem Spec


 

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