Windows 10: Windows 10 unable to connect to wifi Solved

  1.    23 Oct 2015 #1

    Windows 10 unable to connect to wifi


    I purchased a new computer running Windows 10 (build 10240) today and have set up the windows. However, it will not allow me to connect to my wifi. When I use the network option in the task bar, no wifi networks are shown and it says that there are no connections available. When I access the network settings, where the different sections are listed on the left-hand side, wifi is not an available option.

    I have been trying for a good few hours and have tried many different solutions to fix this. These include:
    • Updating drivers
    • Deleting drivers and then allowing the computer to reinstall
    • A few different command prompt methods such as resetting the TCP stack, as well as trying some that were for people who upgraded from windows 7/8

    I have no idea how to fix this or any clue as to why its happening in the first place. Please help!


    P.S. Here are my computer specs if this helps: Zoostorm Gaming Media Desktop PC
      My ComputerSystem Spec

  2. Kari's Avatar
    Posts : 15,011
    Windows 10 Pro
       23 Oct 2015 #2

    Hi Nozzergirl, welcome to the Ten Forums.

    The desktop PC you have bought has no WiFi adapter so it cannot connect to wireless networks if you have not added a WiFi adapter by yourself.

    Please confirm that you have separately bought / got a WiFi network adapter and that this adapter has been correctly installed with its drivers.

      My ComputerSystem Spec

  3.    23 Oct 2015 #3

    Oh, I thought it did have them so I have not added one myself. How would I go about adding one? Is it something that just plugs into the computer externally?
      My ComputerSystem Spec

  4. Kari's Avatar
    Posts : 15,011
    Windows 10 Pro
       23 Oct 2015 #4

    Nozzergirl said: View Post
    Oh, I thought it did have them so I have not added one myself. How would I go about adding one? Is it something that just plugs into the computer externally?
    The specifications of your PC clearly show it has only a wired (Ethernet, LAN) adapter included, no WLAN (wireless, WiFi) adapter. Usually all laptops come with a built-in WiFi adapter but on desktops you need to add it separately as it is usually not included.

    You have several options; you can buy a USB WiFi adapter which when connected to a free USB port gives you the wireless connection, or you can select a so called WiFi adapter card which needs to be attached to a free slot on your motherboard.

    Here a few alternatives for you to consider: WiFi adapter for desktop. My choice would be this: Panda 300Mbps Wireless N USB Adapter

      My ComputerSystem Spec

  5.    02 Nov 2015 #5

    Thank you for your help. I ordered a USB wifi adapter after my last post which came the same day and this works perfectly. Can't believe I never noticed when ordering the computer but nevermind - it all works well now. Thank you :)
      My ComputerSystem Spec

  6. Kari's Avatar
    Posts : 15,011
    Windows 10 Pro
       02 Nov 2015 #6

    You are welcome :)
      My ComputerSystem Spec


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