1.    16 Oct 2015 #1
    Join Date : Oct 2015
    Posts : 4
    Windows 7

    No internet after Win 10 update


    My aunt did the free Windows 10 update from Windows 7. After the update she had no internet connection so she decided to roll back to Windows 7. After the roll back, she still has no connection. Her connection icon says "unidentified network" and will not connect to the internet. It is plugged directly into the modem. Does anyone have any idea?
      My ComputerSystem Spec
  2.    16 Oct 2015 #2
    Join Date : Jul 2015
    Posts : 9,149
    Windows 10 Pro

    Restart the modem by unplugging the power and plug it back in and restart the computer at the same time?
      My ComputerSystem Spec
  3.    16 Oct 2015 #3
    Join Date : Oct 2015
    Posts : 4
    Windows 7
    Thread Starter

    Yes, we tried that.
      My ComputerSystem Spec
  4.    16 Oct 2015 #4
    Join Date : Oct 2015
    Posts : 4
    Windows 7
    Thread Starter

    At the command prompt, I get an error in ip infix saying "media disconnected." I've tried the reset commands that I found on the internet but it didn't fix it. I can't seem to find other things to try.
      My ComputerSystem Spec
  5.    16 Oct 2015 #5
    Join Date : Oct 2015
    Posts : 4
    Windows 7
    Thread Starter

    Quote Originally Posted by PDW View Post
    At the command prompt, I get an error in ip infix saying "media disconnected." I've tried the reset commands that I found on the internet but it didn't fix it. I can't seem to find other things to try.
    I meant an error in ipconfig.
      My ComputerSystem Spec
  6.    17 Oct 2015 #6
    Join Date : Jan 2015
    SoCal, USA
    Posts : 463
    Windows 10 Home and Pro

    You will want to make sure she has the LAN driver from her computer manufacturer. This might have solved the Windows 10 problem as well. Won't know for sure till you try it.
      My ComputerSystem Spec

 


Similar Threads
Thread Forum
Solved Slow/Unstable Internet Speeds after Win 10 Update
My interent on my custom desktop, as far as I can remember, has functioned fine for a long time now. However, after upgrading to windows 10 and having it around for a while, I noticed a sharp decrease in internet speed. I've tried multiple...
Network and Sharing
Solved No internet connection after 10130 update
Anyone face the issue of no internet connection after update to 10130? The motherboard is using Realtek Gigabit Ethernet. A check indicated there is driver issue which block connection to my Linksys EA9200 router. There is no issue with the...
Network and Sharing
No internet access after update to Windows 10
I have just completed my update from Windows 7 to Windows 10. I have established my internet connection, I can send and receive emails but I have no web access. I have eliminated any network issues as my Macs all work fine, my iPad and iPhone all...
Network and Sharing
Solved Internet Explorer not showing since update to Win 10
Hi all, I have just downloaded the update fromWin 7 Pro to Win 10 Pro on a home built desktop computer. I hadInternet Explorer on the computer (IE11) I think it was! The Edge browserwill not work at " Ancestry.co.uk " it says to use...
Browsers and Email
No internet connection after latest update on 10074
3 updates were installed last night. 2 were for defender and 1 was for .net. After reboot two things happened, firstly no internet. Second can't open start page. You could right click and options were provided like switching off and various...
Network and Sharing
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 01:16.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums