Network Printer not available to new computers on LAN

  1. Posts : 2
    Windows 10 64bit

    Network Printer not available to new computers on LAN

    I work for a small company, with a network of 25 users. We have recently replaced 4 of the users with new Intel machines.

    All of the other machines on the network have retained their ability to print to the network printer after the Windows 10 update, but the four new machines cannot even see it.

    I have tried the usual process of adding a printer using the wizard, and also tried locating the printer manually using the printers network address.

    The closest I have got is a message telling me that the driver could not be located - i tried connecting the printer directly to a new machine in order to install the driver, before disconncting the printer and trying again through the network. I received the same 'No Driver' message.

    It is worth noting that the printers access point to the network is via a Vista machine in the admin department.

    Any help will be gratefully received
      My Computer

  2. Posts : 265
    Windows 10 Enterprise

    It sounds like you're "sharing" a printer from a Vista workstation. If that is the case, then you have a sharing issue. Is it possible to connect the printer directly to the network and not using sharing? That would be the easiest solution. If not, then do this from the run command: \\workstation_name and hit enter. This will open an explorer window listing anything that is shared on that workstation. Double click the printer if you see and odds are it will prompt you for a login/password. If you don't see the printer or it prompts you for a login\password, then you know you have a sharing issue. Let us know if this helped or not.
      My Computer


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