HP laptop Patchy wi-fi connection - hit or miss

  1. Posts : 1
    Windows 10

    HP laptop Patchy wi-fi connection - hit or miss

    Hi guy,

    The problem I have is that my laptop will sometimes connect to the router and sometimes it completely forgets the network and says that the password is wrong. I never have any other problems with other devices in the house, only the laptop. I've checked through all of the settings on my virgin media router and i can't find any reason for it happening. Help would be greatly appreciated!

    Cheers guys :)
      My Computer

  2. Posts : 1
    Windows 10

    *sigh* this keeps happening to me as well, as of yesterday when I got a brand new Cisco modem from my internet service provider. Neither my older laptop (a big chunky Asus, which is also running Windows 10) nor my mobile phone (Android) are experiencing this irritating loss of wiFi connectivity. Other forums dated as long ago as 2012 talk about this being an arbitrarily built-in power-saving feature which disconnects from wiFi networks after some [as of yet undefined] period of inactivity. Yesterday when my new Samsung Ultrabook Series 5 first began falling off of my wiFi network, I followed the advice on those other forums, which entailed switching to "maximum performance" for both battery and when on AC power (these are under Edit power plan -> Change advanced settings -> Wireless adapter settings -> Power saving mode).

    There was also advice to go into Control panel -> Network and Internet -> Network and Sharing Centre -> Change adapter settings (second menu option in a list of 3, on the left side of the screen) -> right click Wifi (which is the third of 3, rightmost of options on my screen) -> Properties -> Configure -> Power Management tab -> untick the box "Allow the computer to turn off this device to save power".

    Oddly enough - and infuriatingly so - this actually worked for the first 18 hours or so. But then this morning, even whilst using my laptop (so it was not idle!) the wiFi connection dropped again.

    I'm now concerned that it may not even be entirely Windows 10's fault, because my old Asus laptop which runs Windows 10 does not have this issue - leading me to fear that it is something inherent in Samsung's design which cannot handle maintaining wiFi connectivity when running Windows 10=(
      My Computer


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