1.    03 Oct 2015 #1
    Join Date : Oct 2015
    Posts : 2
    win 10

    hp laptop not detecting wifi after win 10 download


    has anyone experienced this problem of losing wifi drivers after installing win 10, have had no help at all from Microsoft tech support and hp support did not help either , my hp laptop does not detect wifi but if I plug in ethernet cable the internet connection is sporadic any help will be greatly appreciated. thanks
      My ComputerSystem Spec
  2.    03 Oct 2015 #2
    Join Date : Sep 2014
    Posts : 456
    10 preview 64bit

    What is showing in Device manager>Network adapters.
    Roy
      My ComputerSystem Spec
  3.    03 Oct 2015 #3
    Join Date : Oct 2015
    Posts : 2
    win 10
    Thread Starter

    Quote Originally Posted by hawkman View Post
    What is showing in Device manager>Network adapters.
    Roy
    hi Roy, device manager>network adapters is showing realtech PCIe FE family controller
      My ComputerSystem Spec
  4.    04 Oct 2015 #4
    Join Date : May 2015
    Central IL
    Posts : 4,355
    Mac OS Sierra

    You need to download the Wifi driver for your laptop. Not all units are automatically getting the proper drivers installed when you do the upgrade. See if this will pull the driver from the Windows.old folder if you still have it. Recovering drivers from windows.old Solved - Windows 7 Help Forums

    See if the Support assistant for HP will help. HP Support Assistant | HP® Official Site See this for further info. HP Products - Common Solutions for Windows 10 | HP® Customer Support
      My ComputerSystem Spec

 


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