1.    02 Oct 2015 #1
    Join Date : Sep 2015
    South Wales UK
    Posts : 175
    Windows 10 Home 64bit

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    Hi I have an Acer Aspire E1-572 Windows 10

    When I switched on yesterday went to setup homegroup but for some reason it told me there was a fault.
    So decided to select on the Network icon next to the Homegroup and another box came on screen asking me for a user name and password I've never had a password on the laptop.

    Any help Please what do I enter in the username etc.

    Many Thanks.
    Attached Thumbnails Attached Thumbnails 2015-10-02 08_30_11-Pictures.png  
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  2.    02 Oct 2015 #2
    Join Date : Jul 2015
    Poole Dorset UK
    Posts : 2,556
    Windows 10 x64 Home Build (Version 1709) 16299.19

    Quote Originally Posted by dafydd View Post
    Hi I have an Acer Aspire E1-572 Windows 10

    When I switched on yesterday went to setup homegroup but for some reason it told me there was a fault.
    So decided to select on the Network icon next to the Homegroup and another box came on screen asking me for a user name and password I've never had a password on the laptop.

    Any help Please what do I enter in the username etc.

    Many Thanks.
    It is asking for your Microsoft username like your e-mail address and password you used when you set up your account, to make sure it is you logging in to your home group
      My ComputerSystem Spec
  3.    02 Oct 2015 #3
    Join Date : Sep 2015
    South Wales UK
    Posts : 175
    Windows 10 Home 64bit
    Thread Starter

    Hi Thanks for the reply.

    Tried that but no luck it wont accept either.The laptop is working okay it's just cant get the homegroup & Network to get up and running.
    My desktop don't see the Acer laptop.
    Something will pop up.

    Many Thanks.
      My ComputerSystem Spec
  4.    02 Oct 2015 #4
    Join Date : Jul 2015
    Poole Dorset UK
    Posts : 2,556
    Windows 10 x64 Home Build (Version 1709) 16299.19

    Quote Originally Posted by dafydd View Post
    Hi Thanks for the reply.

    Tried that but no luck it wont accept either.The laptop is working okay it's just cant get the homegroup & Network to get up and running.
    My desktop don't see the Acer laptop.
    Something will pop up.

    Many Thanks.
    Have you looked in Tutorials what Brink has posted link is in my signature
      My ComputerSystem Spec
  5.    02 Oct 2015 #5
    Join Date : Feb 2015
    Bamberg Germany
    Posts : 16,968
    Win10 Pro, Win10 Pro N, Win10 Home, Win10 Pro Insider Fast Ring, Windows 8.1 Pro, Ubuntu

    Does your router have WPS(Wi-Fi Protected Setup (WPS; originally Wi-Fi Simple Config) ) capability? Use that to connect your PC to it.
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  6.    02 Oct 2015 #6
    Join Date : Sep 2015
    South Wales UK
    Posts : 175
    Windows 10 Home 64bit
    Thread Starter

    Thanks
    ,It's connected via Ethernet cable.This problem has just developed in the last two or three days.
      My ComputerSystem Spec
  7.    02 Oct 2015 #7
    Join Date : Feb 2015
    Bamberg Germany
    Posts : 16,968
    Win10 Pro, Win10 Pro N, Win10 Home, Win10 Pro Insider Fast Ring, Windows 8.1 Pro, Ubuntu

    Do you still have the password saved somewhere(note pad) that you received when setting up home group?
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  8.    02 Oct 2015 #8
    Join Date : Feb 2015
    Bamberg Germany
    Posts : 16,968
    Win10 Pro, Win10 Pro N, Win10 Home, Win10 Pro Insider Fast Ring, Windows 8.1 Pro, Ubuntu

    Try the Home group troubleshooter
    Click image for larger version. 

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  9.    02 Oct 2015 #9
    Join Date : Sep 2015
    South Wales UK
    Posts : 175
    Windows 10 Home 64bit
    Thread Starter

    Yea Have tried that,It's not a major issue just annoying something small can really get up your nose.
    I got the printer working from the laptop so that side is working okay.
    Many thanks once again.
      My ComputerSystem Spec
  10.    02 Oct 2015 #10
    Join Date : Feb 2015
    Bamberg Germany
    Posts : 16,968
    Win10 Pro, Win10 Pro N, Win10 Home, Win10 Pro Insider Fast Ring, Windows 8.1 Pro, Ubuntu

    You're welcome
      My ComputersSystem Spec

 

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