No Access to NAS Drive

Hi Folk,

I can see that this seems to be a common problem on here! I have a Lacie cloudbox NAS drive. On WIn7 pro it worked just fine. Windows say the drive in the network group and I could access it like a normal folder.
After I did the Win10 upgrade and it initially worked fine. For other reasons I had to do a fresh install of WIn10 and wipe the hard drive and start from scratch. Ever since then I've not been able to access my NAS drive.

For privacy reasons, during the installation, I turned off many of the sharing and 'open' features of Win10 and always log in with a local account.

More or less the same over here.
W10-pro does not show the connection in the network but is for instance able to PING it properly with either name or IP-address.
In my network W10-home does show and work like I was used in W7-pro and W7-home.

And you know what? Microsoft Netherlands can solve this for me after paying $125,- for a year support..............

So here's something that's odd...

I've plugged my NAS drive DIRECTLY into my laptop via the Ethernet port and it works how it should! Windows has mapped the dirves perfectly. I'm beginning to wonder if Windows 10 pro does something to the router? Or changes how it interacts with the router?
Anyone got any ideas?

I have a WDC 1TB My Book Live NAS and a WDC2TB My Cloud NAS attached via cable to my Router and Map the Public Folder on each. Don't have an issue with using computers with a Microsoft account, with a local account or without any special account [just a normal login for the computer user], access them from any computer whether wired or wireless. Presently have Win7, Win10, Linux Mint, and MacBook Pro OS X computers connected.

GrimTim said:

Hi Folk,

I can see that this seems to be a common problem on here! I have a Lacie cloudbox NAS drive. On WIn7 pro it worked just fine. Windows say the drive in the network group and I could access it like a normal folder.
After I did the Win10 upgrade and it initially worked fine. For other reasons I had to do a fresh install of WIn10 and wipe the hard drive and start from scratch. Ever since then I've not been able to access my NAS drive.

For privacy reasons, during the installation, I turned off many of the sharing and 'open' features of Win10 and always log in with a local account.

Check yours


When attaching it directly via an ethernet cable it's probably not being seen as a network connection. It's a direct connection.

Yup! That's my settings! I've checked all those several times. Exactly as you have it

Torquemada said:

Check yours


When attaching it directly via an ethernet cable it's probably not being seen as a network connection. It's a direct connection.

GrimTim said:

Yup! That's my settings! I've checked all those several times. Exactly as you have it

Networking's not my strong point, I can just about get by.

Tried this ? https://www.lacie.com/us/more/?id=10138 doesn't like my Firefox but works in Chrome.

You say " I've not been able to access my NAS drive" which is not very instructive. Run us through exactly what you see, or don't see, and what errors are being reported (if any).

Also also tell us how your network is set up.

The fact that you can access the NAS from a direct cable sort of implies a network problem but you have had it working earlier. This networking stuff can drive you mad!!

Presume you are on 10240, release?