1. Joined : Sep 2015
    Posts : 2
    Windows 10
       14 Sep 2015 #1

    Wifi connectivity issues in Windows 10


    I updated my Dell Inspiron 15(3521) from Windows 8.1 to windows 10 a few days back. Wi-fi connectivity shows limited. But the ethernet works fine. Please help me on this. I get the following error message upon troubleshooting.

    "The connection between your access point, router or cable modem and the Internet is broken.
    The network gateway is accessible, but windows could not receive network traffic from the internet."


    Please help me on this issue.
      My System SpecsSystem Spec


  2. Joined : Apr 2014
    Space coast of Florida
    Posts : 4,358
    Windows 10 Pro X64 14393.576
       14 Sep 2015 #2

    Have you upgraded the wireless driver to the latest Windows 10 version from Dell?

    See here: Product Support | Dell US
      My System SpecsSystem Spec


  3. Joined : Sep 2015
    Posts : 2
    Windows 10
       15 Sep 2015 #3

    Hello Ztruker, thank you for the reply. I have updated the driver and have checked it to be compatible with windows 10. But the problem still exists.
      My System SpecsSystem Spec


  4. Joined : Apr 2014
    Space coast of Florida
    Posts : 4,358
    Windows 10 Pro X64 14393.576
       15 Sep 2015 #4

    So the driver you now have is this one:

    Network_Driver_N80VN_WN32_10.0.0.0_A00.EXE | Update Package for Microsoft® Windows® (98 MB)
    Release date 24 Jul 2015| Last Updated 31 Jul 2015 | Recommended
    Version 10.0.0.0,A00
    Open a Elevated Command Prompt:

    Press WIN + X to open Start context menu.
    Select Command Prompt (Admin)​.

    Paste the following into the Command Prompt window, exactly as shown, including double quotes:

    cmd /c "ipconfig /all > postme.txt & ping yahoo.com >> postme.txt & reg query "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings" | find /i "proxy" >> postme.txt & notepad postme.txt & del postme.txt"

    and press ENTER.

    A file will open in Notepad. Please copy and paste the contents here. Close the Notepad window and the file will be deleted and the Command Prompt window will also close. Post results in a reply here.
      My System SpecsSystem Spec


  5. Joined : Nov 2015
    Posts : 4
    Windows 10
       04 Nov 2015 #5

    same problem


    Windows IP Configuration


    Host Name . . . . . . . . . . . . : AMAN
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No


    Ethernet adapter Ethernet:


    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . : TOTOLINK
    Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
    Physical Address. . . . . . . . . : 74-86-7A-1B-D5-DD
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes


    Wireless LAN adapter Local Area Connection* 2:


    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
    Physical Address. . . . . . . . . : 1E-85-56-02-48-01
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes


    Ethernet adapter Ethernet 3:


    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : SAMSUNG Mobile USB Remote NDIS Network Device #2
    Physical Address. . . . . . . . . : 02-01-61-33-62-36
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::99fa:7d3e:aa03:636%6(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.42.22(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Wednesday, November 4, 2015 10:57:57 AM
    Lease Expires . . . . . . . . . . : Wednesday, November 4, 2015 11:57:57 AM
    Default Gateway . . . . . . . . . : 192.168.42.129
    DHCP Server . . . . . . . . . . . : 192.168.42.129
    DHCPv6 IAID . . . . . . . . . . . : 402784609
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1D-C2-97-63-74-86-7A-1B-D5-DD
    DNS Servers . . . . . . . . . . . : 192.168.42.129
    NetBIOS over Tcpip. . . . . . . . : Enabled


    Wireless LAN adapter Wi-Fi:


    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . : TOTOLINK
    Description . . . . . . . . . . . : Dell Wireless 1703 802.11b/g/n (2.4GHz)
    Physical Address. . . . . . . . . : BC-85-56-02-48-01
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes


    Ethernet adapter Bluetooth Network Connection:


    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
    Physical Address. . . . . . . . . : BC-85-56-02-48-02
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes


    Tunnel adapter isatap.{878426DB-4571-40EC-9524-2A69AA798C77}:


    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes


    Tunnel adapter Teredo Tunneling Pseudo-Interface:


    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft Teredo Tunneling Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fd:187f:1eb3:98fe:a33e(Preferred)
    Link-local IPv6 Address . . . . . : fe80::187f:1eb3:98fe:a33e%3(Preferred)
    Default Gateway . . . . . . . . . : ::
    DHCPv6 IAID . . . . . . . . . . . : 318767104
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1D-C2-97-63-74-86-7A-1B-D5-DD
    NetBIOS over Tcpip. . . . . . . . : Disabled


    Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
    Reply from 98.139.183.24: bytes=32 time=579ms TTL=45
    Reply from 98.139.183.24: bytes=32 time=650ms TTL=45
    Reply from 98.139.183.24: bytes=32 time=497ms TTL=45
    Reply from 98.139.183.24: bytes=32 time=606ms TTL=45


    Ping statistics for 98.139.183.24:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 497ms, Maximum = 650ms, Average = 583ms
    MigrateProxy REG_DWORD 0x1
    ProxyEnable REG_DWORD 0x0
      My System SpecsSystem Spec


 


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