Laptop keeps losing WIFI connection

Hi all,

Ever since I updated to Windows 10, my laptop struggles to hold a strong connection (sometimes any connection at all) to my Virgin Media router. Even if I am sitting in the same room as my router, the connection is weak and often disconnects, with a connection holding for anywhere between a few minutes and a few seconds. It is not my internet connection as far as I am aware, as my partner and I have no issues connecting other devices such as phones and tablets to this connection.

Some info about the laptop;

HP Pavilion Notebook 15
Processor: Intel Core i3-4030U CPU @ 1.90GHz
RAM: 8GB
System type: 64-bit OS, x64-based processor

Some info about the router and connection:

SSID: virginmedia9926924
Protocol: 802.11n
Security type: WPA2-Personal
IPv4 address: 192.168.0.8
IPv4 DNS Servers: 194.168.4.100
194.168.8.100
Manufacturer: Broadcom
Description: Broadcom BCM43142 802.11 bgn Wi-Fi Adapter
Driver version: 6.223.215.14
Physical address: ‎14-2D-27-DD-B8-E3

Any help or suggestions would be greatly appreciated, thank you.

Hi,
Welcome to the forums, you could try switching your DNS to Open dns or google dns and see whether it improves, if it fails, download BCM43xxx drivers from station drivers and install, might help. You need to look for Driver version 7.12.39.18.
http://smtp.station-drivers.com/inde...leinfo&id=1722

brummyfan said:

Hi,
Welcome to the forums, you could try switching your DNS to Open dns or google dns and see whether it improves, if it fails, download BCM43xxx drivers from station drivers and install, might help. You need to look for Driver version 7.12.39.18.
http://smtp.station-drivers.com/inde...leinfo&id=1722

Thanks for the quick response. I have changed to Open DNS, and I'm updating my drivers just now for good measure. Hopefully this will work!

The driver update will likely solve the issue. DNS isn't really involved if the connection drops, because that is either going to be a driver issue or a compatibility issue with the router. That has happened before. When Windows 8 was release, many old Linksys routers weren't compatible and wouldn't allow devices to connect via Wi-Fi.