New
#1
Printer Driver appearance blocked by Norton VPN
Windows 10, Norton 360 VPN, EPSON network printer/scanner
1)
With Norton 360 VPN INactive (off), the EPSON printer driver shows in File Explorer \This_PC\Network_locations, see images.
Clicking the printer driver shows the printer's dashboard:
http://192.168.1.101/PRESENTATION/HTML/TOP/INDEX.HTML
At other times (after reboot) there is sometimes an IPv6 link that pops up:
http://[fe80::decd:2fff:fe4f:3e69]/P...TOP/INDEX.HTML
But all seems to work just fine without VPN.
2)
With VPN active, and after restarting the computer, the printer driver in \Network_locations is gone.
However, printing and scanning still works.
The printer's memory SD card remains accessible in Windows, reading and writing to it works just fine.
Also the printer's dashboard works fine, directly via the IPv4 link though but not via the IPv6 link.
So it looks like the VPN doesn't pass IPv6 web links.
The router's dashboard also continues working and access to the router's USB drive and multi-media server works too.
With VPN active, all seems to be working, except that the printer driver does not appear under \Network_locations.
3)
Noteworthy to mention, is that in the printer driver's properties pane (VPN INactive), the IP_address and the Device_Web_page sometimes show IPv4 addresses and at other times they show IPv6 addresses! What could be the reason for that? Is there any way to get a grip on what kind of IP address is used?
Not that it matters that much because my Win7 machine always shows, with VPN off, IPv4 addresses and the printer drivers disappears also when the VPN is turned on.
4)
Conclusion
Something in the Norton VPN (maybe Firewall) seems to prevent the printer drivers from appearing in FE \This_PC\Network_locations
Has anybody experienced similar issues? And found a solution for it?
Thanks