Windows 10: can't print Solved

  1.    02 Sep 2015 #1

    can't print

    New laptop. Upgraded to Windows 10.
    Can't print to an HP 7520 which is on wifi.

    This was the 1st attempt to print on this PC.
    BUT, when I call up the PROPERTIES for the printer, I CAN PRINT diagnostics....I just can't print documents!

    And, I've stopped and started the printer queue...and that didn't help.
      My ComputerSystem Spec

  2. RWOne's Avatar
    Posts : 486
    Windows 10 Pro (Mix of Builds) / Linux Mint
       02 Sep 2015 #2

    Leave print queue up in a window, open notepad, type something and print, do you see a job appear and vanish from the queue for it?
      My ComputerSystem Spec

  3.    02 Sep 2015 #3

    Nope. But, now the printer is showing as offline and I can't get it online.
    So, I removed all the HP printer objects that showed up under the list of printers.
    Then, I scanned for NEW PRINTER and it was there. I ran the print wizard. Looked good, but when I tried to print a test page, nada.
      My ComputerSystem Spec

  4.    02 Sep 2015 #4

    Are you using the latest driver? If not, go here to get it from HP:
    HP Software and Driver Downloads for HP Printers, Laptops, Desktops and More | HP® Customer Support

    Hope this helps.
      My ComputerSystem Spec

  5. WhyMe's Avatar
    Posts : 705
    Windows 10 Pro x64
       02 Sep 2015 #5

    I've got the same network printer at home and can confirm that Win10 does not correctly install the software and drivers for the printer to function correctly. As play2mefish says, you must download and install all the necessary files direct from HP.
      My ComputerSystem Spec

  6.    03 Sep 2015 #6

    Thanks, WhyMe...I've once again cleared everything on the laptop and turned everything on, on the printer, and IT WORKED
      My ComputerSystem Spec


Related Threads
Print Spooler in Drivers and Hardware
My update to Windows 10 from Windows 7 went without problems but none of the three printers attached to my computer worked and I have been struggling with the problem over the last two weeks. There is another long thread "Can't connect to Printer"...
Print selection in Browsers and Email
How do I print just the selection in a Web page using Windows Edge? Thanks Shiron
Most Programs Not Able To Print in Software and Apps
I have a Windows 10 Pro 64bit clean install. Most of the programs will not print to any of my printers. I can print to each of the 4 printers from the Chrome browser and the Windows 10 Photos app, but no other program will print, not Word or Excel...
help me on my hp finger print in Drivers and Hardware
i got a hp laptop with windows 7 home I updated my lap to windows 10 I got this proplem my hp fingerprint sensor dose not working and the driver dosnt complete installation and hp simple pass dot work I need to fix this proplem please ..thnx my...
Solved Print to PDF in General Support
Is this a new feature of W 10? I do not remember adding anything 15532 Edit, guess it is
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 05:42.
Find Us