1.    02 Sep 2015 #1
    Join Date : Sep 2015
    Posts : 1
    Windows 10

    Internet connection dropping


    Hi,

    Since I upgraded to Windows 10, my internection drops out every time that my laptop is not in continual use. The connection actually says: "connect automatically" but it still goes off every time I leave my laptop for longer than 10 minutes or so. This is frustrating, as I need to be in contact via Skype all the time.

    Is there a reason for this?

    Karin
      My ComputerSystem Spec
  2.    02 Sep 2015 #2
    Join Date : Apr 2015
    Posts : 160
    Win 10

    I have a similar issue in that the connections goes dead randomly for just a few seconds and then re-starts. I think there was another thread that states MS was aware of the issue.
      My ComputerSystem Spec
  3.    02 Sep 2015 #3
    Join Date : Aug 2015
    Posts : 45
    Windows 10 Pro 64bit

    You may want to check that the computer is not putting the Network Adapter to sleep:

    Use the following steps to open Device Manager:

    1. Type Control Panel in the search box.
    2. Click Control Panel.
    3. Click Device Manager.

      Right-click the network adapter(that keeps getting turned off), and select Properties.

      Go to the Power Management Tab>
      uncheck the option that says “Allow the computer to turn off this device to save power”, and press OK.
      My ComputerSystem Spec
  4.    02 Sep 2015 #4
    Join Date : Apr 2015
    Posts : 160
    Win 10

    Quote Originally Posted by Muffy View Post
    You may want to check that the computer is not putting the Network Adapter to sleep:

    Use the following steps to open Device Manager:

    1. Type Control Panel in the search box.
    2. Click Control Panel.
    3. Click Device Manager.

      Right-click the network adapter(that keeps getting turned off), and select Properties.

      Go to the Power Management Tab>
      uncheck the option that says “Allow the computer to turn off this device to save power”, and press OK.
    I had already tried this and it did not work. I did find an updated driver for my adapter (Realtek) and so far no more problems. Thanks for the suggestion!
      My ComputerSystem Spec
  5.    02 Sep 2015 #5
    Join Date : Aug 2015
    Posts : 45
    Windows 10 Pro 64bit

    Quote Originally Posted by Gramps View Post
    I had already tried this and it did not work. I did find an updated driver for my adapter (Realtek) and so far no more problems. Thanks for the suggestion!
    you're welcome
      My ComputerSystem Spec
  6.    03 Sep 2015 #6
    Join Date : Apr 2015
    Posts : 160
    Win 10

    Okay, after installing the updated Realtek driver yesterday and re-booting, the intermittent loss of connectivity problem has gone away. However, I'll keep an eye out to see if it keeps working...gotta love Win 10!
      My ComputerSystem Spec

 


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