It makes a wi-fi connection to the router but that is at the other end off the house and signal a little weak here. My laptop connects to wi-fi at my friend's house. My phone and my wife's phone connect to the Ubiquiti access point. This happened out of the blue. Trouble shooter is worthless. I am using ethernet to post this. Deleting and reinstalling wi-fi adapter makes no difference, general network reset makes no difference. Win 10 up to date.