The option to disable offline files for Sync Center is greyed out


  1. unkeptbroom
    Posts : 3
    Windows 10 Pro
       New #1

    The option to disable offline files for Sync Center is greyed out


    I want to disable Sync Center on a Windows 10 Pro Lenovo laptop. Upon going to the location to disable it, the button for it is greyed out (see attachment). This is the same case when I log into the computer as an admin. It is not giving me the option to disable it. Any help would be appreciated.
    Attached Thumbnails Attached Thumbnails The option to disable offline files for Sync Center is greyed out-20230605_141218.jpg  
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  3. zebal
    Posts : 1,746
    Windows 10 Pro x64 22H2
       New #2

    open services.msc as Admin and check Offline Files service is running.
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  4. unkeptbroom
    Posts : 3
    Windows 10 Pro
    Thread Starter
       New #3

    zebal said:
    open services.msc as Admin and check Offline Files service is running.
    It is running, and it is on automatic (trigger start).
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  6. zebal
    Posts : 1,746
    Windows 10 Pro x64 22H2
       New #4

    I don't know why it's grayed, but disabling the service is equivalent to disabling offline files, so if you just want to disable offline files and skip button troubleshooting then disable service.
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  7. unkeptbroom
    Posts : 3
    Windows 10 Pro
    Thread Starter
       New #5

    zebal said:
    I don't know why it's grayed, but disabling the service is equivalent to disabling offline files, so if you just want to disable offline files and skip button troubleshooting then disable service.
    Got it, thanks for your help!
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