VPN Issue

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  1. Posts : 526
    Windows 10 (22H2)
       #1

    VPN Issue


    sorry if wrong forum, not sure where this goes ...

    I recently installed a vpn app. I intentionally run this independently. Shortly after, at the top of the available network list a VPN item appeared. I traced it to Settings > Network & Internet > VPN. So I selected it and cliked 'Remove' and this action removed 'VPN' from the list. It then showed a notice that I would have to set it up again. However, it re-appears now & then in the network list.

    Short of uninstalling the vpn app how can I force Windows to stop putting it there?

    -thx
      My Computer


  2. Posts : 526
    Windows 10 (22H2)
    Thread Starter
       #2

      My Computer


  3. Posts : 526
    Windows 10 (22H2)
    Thread Starter
       #3

    Is there no one to help me with this issue?
    .
      My Computer


  4. Posts : 9,751
    Mac OS Catalina
       #4

    Uninstall the app and do a system restore.
      My Computer


  5. Posts : 526
    Windows 10 (22H2)
    Thread Starter
       #5

    bro67 said:
    Uninstall the app and do a system restore.
    Thx - re-visit the op. uninstalling the app is mentioned.

    however, per your advice I did the uninstall and restore. however, i re-installed the app after post restore boot followed with post- vpn app install restart. - no joy.

    fwiw I am now sure this happens at pc power-up. Hope this info helps.
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  6. Posts : 9,751
    Mac OS Catalina
       #6

    So why did you reinstall the app if you are trying to troubleshoot the problem?
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  7. Posts : 526
    Windows 10 (22H2)
    Thread Starter
       #7

    bro67 said:
    So why did you reinstall the app if you are trying to troubleshoot the problem?
    I did as you advised. If the vpn app is not installed the problem is resolved. However, I want the vpn app. I must be confusing you somehow. sorry.
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  8. Posts : 295
    Windows 10 Pro
       #8

    Can I get some screen grabs or more details because I'm having a hard time understanding what it is you want fixed.
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  9. Posts : 6,686
    22H2 64 Bit Pro
       #9

    I'm guessing that the VPN adds it's own network adapter and needs it to work. Either that or it installed a TAP adapter which shows up in the list. If that's the case you should not remove it.

    What do you use a VPN for?

    Which VPN is it?
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  10. Posts : 526
    Windows 10 (22H2)
    Thread Starter
       #10

    thx all for your replies.

    My apologies for not going to the vpn support site first regarding this issue. Being new to the vpn world I had many newbie-type issues and their team was very responsive and competent with fast resolutions. Seeing the vpn recently begin to appear on my available networks list threw me off and I immediately assumed it was the OS somehow. I will now contact the support team and return here to update the topic.

    -thx again.
    Last edited by MourningStar; 14 Apr 2023 at 12:25.
      My Computer


 

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